FAQ | RemitONE

FAQ:Mobile apps & online

FAQ | RemitONE

If I build my own mobile app or online portal, how can I connect with the RemitONE platform. Do I need RemitONE platform in this case?: You can build your own mobile app or online portal. You can then connect it to the RemitONE platform using our Webservices API. We offer full flexibility on how you wish to reach out to your customers. You can always use our white-label front end mobile apps or online portals or you can use your own. Regardless of the scenario, you can rely on the RemitONE engine to apply all the KYC and AML rules and process transactions. Speak to us about these options.
What payment gateways/processors does RemitONE integrate with to facilitate online credit or debit card transfers?: RemitONE’s online money transfer software comes integrated with several PCI DSS compliant payment processors. We integrate with over 25 different payment processors worldwide. Contact us to get more information on these payment processors and how you can advance to the next phase in remittances by providing a mobile or online platform to your customers. If you have an existing partnership with a payment processor, we can integrate with them through our Webservices API.
Can people send money to their loved ones via a money transfer app or website?: Yes, people can send money through mobile phones or websites. The money service business (MSB), which is typically a bank or a money transfer operator (MTO), can make use of remittance platforms such as RemitONE’s in order to allow their customers (remitters) to register online, setup virtual accounts, create beneficiaries (receivers), send money and track all their transactions in a safe and secure manner. We offer mobile capability either via a smartphone app or via the browser on a mobile device. See how our mobile money transfer software and online remittance systems are changing the industry. Arrange a demo with us.
What payment gateways/processors does RemitONE integrate with to facilitate online credit or debit card transfers?: RemitONE’s online money transfer software comes integrated with several PCI DSS compliant payment processors. Contact us to get more information on these payment processors and how you can advance to the next phase in remittances by providing a mobile or online platform to your customers. We can integrate with other payment processors through our Web Services API.
Can people send money to their loved ones via a money transfer app or website?: Yes, people can send money through mobile phones or websites. The money service business (MSB), which is typically a bank or a money transfer operator (MTO), can make use of remittance platforms such as RemitONE’s in order to allow their customers (remitters) to register online, setup virtual accounts, create beneficiaries (receivers), send money and track all their transactions in a safe and secure manner. We offer mobile capability either via a smartphone app or via the browser on a mobile device. See how our mobile money transfer software and online remittance systems are changing the industry. Arrange a demo with us.
What about KYC and AML Compliance when providing branchless remittance services?: The customer (remitter), depending on where he/she resides, is required to register online and then submit all relevant copies of his/her documents by post to the MSB’s address. The MSB – typically a bank or a money transfer operator (MTO) – will then carry out its due diligence on the applicant. Upon the MSB’s approval, the applicant can login via the Internet or through his/her mobile phone to send money home. This ensures that KYC protocols are followed.

Reliable money transfer platforms such as those provided by RemitONE are tied into several blocklists such as OFAC, BoE (HM Treasury) and European Sanctions. Whenever a money transfer transaction is created within the system, a check is done on the remitter and the beneficiary against these block-lists to ensure AML compliance. Arrange a demo with us to see how our platform helps you address your KYC and AML issues.

What others say

The RemitONE platform has allowed us to expand our business operations at an accelerated pace without compromising on KYC and AML compliance. RemitONE’s support team are always responsive, friendly, professional,and helpful.

Maureen Williams, Operations Manager
Unity Link

The RemitONE platform has been built to meet the needs of all types of banks and money transfer operators. It has been developed with a thorough understanding of the remittance market and therefore addresses the specific needs of the industry – this contrasts with a number of other systems which are really adjusted banking systems and are not appropriate for remittance operations. The RemitONE platform is appropriate for businesses around the world and is particularly strong for managing agent networks and compliance.

Leon Isaacs, Managing Director
Developing Markets Associates

The RemitONE platform is highly robust, scalable and secure. We use it to reach out to customers via our agent network and online portal. The platform enables us to mitigate fraud and stay compliant at all times through both these channels. Creating compliance rules is very quick and simple in the platform and I strongly recommend it.

Mr Azad Kamrul, CEO
B A Exchange, part of Bank Asia