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FAQ: Mobile apps & online

If I build my own mobile app or online portal, how can I connect with the RemitONE platform. Do I need RemitONE platform in this case?

You can build your own mobile app or online portal. You can then connect it to the RemitONE platform using our Webservices API. We offer full flexibility on how you wish to reach out to your customers. You can always use our white-label front end mobile apps or online portals or you can use your own. Regardless of the scenario, you can rely on the RemitONE engine to apply all the KYC and AML rules and process transactions. Speak to us about these options.

What payment gateways/processors does RemitONE integrate with to facilitate online credit or debit card transfers?

RemitONE’s online money transfer software comes integrated with several PCI DSS compliant payment processors. We integrate with over 25 different payment processors worldwide. Contact us to get more information on these payment processors and how you can advance to the next phase in remittances by providing a mobile or online platform to your customers. If you have an existing partnership with a payment processor, we can integrate with them through our Webservices API.

Can people send money to their loved ones via a money transfer app or website?

Yes, people can send money through mobile phones or websites. The money service business (MSB), which is typically a bank or a money transfer operator (MTO), can make use of remittance platforms such as RemitONE’s in order to allow their customers (remitters) to register online, setup virtual accounts, create beneficiaries (receivers), send money and track all their transactions in a safe and secure manner. We offer mobile capability either via a smartphone app or via the browser on a mobile device. See how our mobile money transfer software and online remittance systems are changing the industry. Arrange a demo with us. 

Can people send money to their loved ones via a money transfer app or website?

Yes, people can send money through mobile phones or websites. The money service business (MSB), which is typically a bank or a money transfer operator (MTO), can make use of remittance platforms such as RemitONE’s in order to allow their customers (remitters) to register online, setup virtual accounts, create beneficiaries (receivers), send money and track all their transactions in a safe and secure manner. We offer mobile capability either via a smartphone app or via the browser on a mobile device. See how our mobile money transfer software and online remittance systems are changing the industry. Arrange a demo with us.

What about KYC and AML Compliance when providing branchless remittance services?

The customer (remitter), depending on where he/she resides, is required to register online and then submit all relevant copies of his/her documents by post to the MSB’s address. The MSB – typically a bank or a money transfer operator (MTO) – will then carry out its due diligence on the applicant. Upon the MSB’s approval, the applicant can login via the Internet or through his/her mobile phone to send money home. This ensures that KYC protocols are followed. 

Reliable money transfer platforms such as those provided by RemitONE are tied into several blocklists such as OFAC, BoE (HM Treasury) and European Sanctions. Whenever a money transfer transaction is created within the system, a check is done on the remitter and the beneficiary against these block-lists to ensure AML compliance. Arrange a demo with us to see how our platform helps you address your KYC and AML issues. 

What payment gateways/processors does RemitONE integrate with to facilitate online credit or debit card transfers?

RemitONE’s online money transfer software comes integrated with several PCI DSS compliant payment processors. Contact us to get more information on these payment processors and how you can advance to the next phase in remittances by providing a mobile or online platform to your customers. We can integrate with other payment processors through our Web Services API.

What Others Say

As an established leader in remittance in the Caribbean, JMMB went through a rigorous evaluation to modernise our remittance platform. After a successful pilot confirmed the selection of RemitONE, a detailed migration of the existing services and data was completed. The strong functionality of the RemitONE platform allowed JMMB to implement with minimal customisation and the regular updates to the platform continue to add value to our business.

Ernest Edwards, Manager - Group IT Projects
JMMB Group

The speed with which RemitONE were able to deliver an advanced money transfer management solution with bespoke features we requested is amazing. We deal with many agents using different remittance systems sending us transaction information in various formats. RemitONE MTMS has helped us overcome this issue and has allowed us to penetrate new markets and manage remittance data in an automated manner.

Sohrab Mustafa, SVP & Head of ID
United Commercial Bank

I can’t thank you enough for all the assistance you have given me. For a businessman venturing into this new endeavour, you made things easier by providing me with all the information I need and making sure that everything is being taken care of. Whenever I have queries, you are quick to respond and ready to assist… I would highly recommend your product and services to my colleagues in Lending, who want to venture into the MSB business space. Your service is unmatched… I can say this as a very satisfied RemitONE customer.

Rolando Jr Corbeta
Rogin Financial


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