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FAQ: System Security & Disaster Recovery

Does RemitONE have a Disaster Recovery Program?

Yes. We use multiple load balanced Virtual Private Servers, with a replicated database backend. This helps to ensure that a simple failure does not disrupt system functionality. In addition to the up-to-the-second replicated database, full database dumps are taken daily, and copied to an offsite location. Each week the entire backup data is copied to a separate site as off-site backup. 

In the event of complete server failure, the most recent backup would be used to reconstruct the RemitONE System on another server in the Data Centre. 

In the event of the UK Data Centre being lost or inaccessible, the remote location backup could be used to reconstruct the RemitONE System on another of our servers hosted in Singapore, or vice versa. 

What Others Say

I work closely with RemitONE on a number of Money Service Business opportunities and RemitONE continue to be enormously diligent and professional in their approach to the sector.

David Lambert, CEO
L68 Consulting

The RemitONE platform is highly robust, scalable and secure. We use it to reach out to customers via our agent network and online portal. The platform enables us to mitigate fraud and stay compliant at all times through both these channels. Creating compliance rules is very quick and simple in the platform and I strongly recommend it.

Mr Azad Kamrul, CEO
B A Exchange, part of Bank Asia

RemitONE’s platform is robust, easy to use, and at the same time affordable. The system does not require rigorous training or technical skills. We make bold to say that procurement of RemitONE revolutionised the profitability of Africash as the product has recorded huge in crease in profitability. The product moved from a nominal product to one of the bank’s flagship products since the introduction of the platform due to the improvement it brought in the areas of swift transaction processing and quality of service. In fact, all staff have become ambassadors for Africash due to the efficiency of the system. Riding on RemitONE, Africash has turned loss making and low performing offices to super profit business offices in the bank. Income made in the first year of RemitONE deployment has exceeded the past 4 years income.

Nkiru Udechukwu, Product Manager
United Bank for Africa


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