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FAQ: System Security & Disaster Recovery

Does RemitONE have a Disaster Recovery Program?

Yes. We use multiple load balanced Virtual Private Servers, with a replicated database backed. This helps to ensure that a simple failure does not disrupt system functionality. In addition to the up-to-the-second replicated database, full database dumps are taken daily, and copied to an offsite location. Each week the entire backup data is copied to a separate site as off-site backup.

In the event of complete server failure, the most recent backup would be used to reconstruct the RemitONE System on another server in the Data Centre.

In the event of the UK Data Centre being lost or inaccessible, the remote location backup could be used to reconstruct the RemitONE System on another of our servers hosted in Singapore, or vice versa.

What Others Say

RemitONE has created a global ecosystem of money transfer operators using its proven platforms and consulting services. RemitONE provides efficiency for all the stakeholders in the remittance chain.

Mohit Davar, Former CEO
Moneygram and Travelex/Coinstar

We know very little about computer systems but RemitONE is so easy to use we were fully operational within days.  Support from the RemitONE team is excellent so we don’t need any technical knowledge to run the system.

Gulzar Ahmed, Operations Manager
ZamZam Exchange

RemitONE’s platform is robust, easy to use, dogged and at the same time affordable. The system does not require rigorous training or technical skills. We make bold to say that procurement of RemitONE revolutionised the profitability of Africash as the product has recorded huge in crease in profitability. The product moved from a nominal product to one of the bank’s flagship products since the introduction of the platform due to the improvement it brought in the areas of swift transaction processing and quality of service. In fact, all staff have become ambassadors for Africash due to the efficiency of the system. Riding on RemitONE, Africash has turned loss making and low performing offices to super profit business offices in the bank. Income made in the first year of RemitONE deployment has exceeded the past 4 years income.

Nkiru Udechukwu, Product Manager
United Bank for Africa


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