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FAQ: System Security & Disaster Recovery

Does RemitONE have a Disaster Recovery Program?

Yes. We use multiple load balanced Virtual Private Servers, with a replicated database backend. This helps to ensure that a simple failure does not disrupt system functionality. In addition to the up-to-the-second replicated database, full database dumps are taken daily, and copied to an offsite location. Each week the entire backup data is copied to a separate site as off-site backup. 

In the event of complete server failure, the most recent backup would be used to reconstruct the RemitONE System on another server in the Data Centre. 

In the event of the UK Data Centre being lost or inaccessible, the remote location backup could be used to reconstruct the RemitONE System on another of our servers hosted in Singapore, or vice versa. 

What Others Say

We have been able to increase the number of transactions by over 400%, remitted amount by over 200% and profitability by 150% while keeping the remittance charges the same… Since adopting this system we have received a 5 star customer satisfaction rating based on customer feedback. Moreover, the level of one-to-one support we receive from RemitONE is unparalleled.

Ali Hossain Prodhania, Head of International Division
Agrani Bank

We implemented RemitONE in UBA for 18 countries. We had a short implementation timeline and a couple of customization and integration with our core system and other solutions. The timeline for completion was very aggressive, but with the relentless support of RemitONE staff and management we were able to go live on time, within cost and the solution surpassed its proposed benefits. I need to mention that the implementation and post go – live were all done remotely; this speaks to the flexibility and agility of the solution and the adaptability of the RemitONE implementation team.

Lanre Bamisebi , CIO
United Bank for Africa

RemitONE has created a global ecosystem of money transfer operators using its proven platforms and consulting services. RemitONE provides efficiency for all the stakeholders in the remittance chain.

Mohit Davar, Former CEO
Moneygram and Travelex/Coinstar


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