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FAQ:System Security & Disaster Recovery

FAQ | RemitONE

Does RemitONE have a Disaster Recovery Program?

Yes. We use multiple load balanced Virtual Private Servers, with a replicated database backend. This helps to ensure that a simple failure does not disrupt system functionality. In addition to the up-to-the-second replicated database, full database dumps are taken daily, and copied to an offsite location. Each week the entire backup data is copied to a separate site as off-site backup. 

In the event of complete server failure, the most recent backup would be used to reconstruct the RemitONE System on another server in the Data Centre. 

In the event of the UK Data Centre being lost or inaccessible, the remote location backup could be used to reconstruct the RemitONE System on another of our servers hosted in Singapore, or vice versa. 

What others say

The RemitONE platform has allowed us to expand our business operations at an accelerated pace without compromising on KYC and AML compliance. RemitONE’s support team are always responsive, friendly, professional,and helpful.

Maureen Williams, Operations Manager
Unity Link

As an established leader in remittance in the Caribbean, JMMB went through a rigorous evaluation to modernise our remittance platform. After a successful pilot confirmed the selection of RemitONE, a detailed migration of the existing services and data was completed. The strong functionality of the RemitONE platform allowed JMMB to implement with minimal customisation and the regular updates to the platform continue to add value to our business.

Ernest Edwards, Manager - Group IT Projects
JMMB Group

As part of our global expansion strategy, we wanted to have a robust money transfer platform that is easy to configure and deploy to enter into the new markets faster while having a solution that can offer both online as well as agent based money transfer modules. RemitONE has provided the right platform that matched our expectations and enabled us to obtain the license from FCA in the UK within a very short period of time

Ibrahim Muhammad, Director
Al Fardan Exchange Limited UK

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