Two easy ways to get started
Existing Players
LET OUR REMITTANCE PLATFORM AND CONNECTIONS GROW YOUR EXISTING OPERATION
- Replace old technology with a scalable cloud based platform
- Launch new services to increase revenue/streams
- Enter new corridors and expand your operation with our Connections™
New Entrants
HARNESS OUR FULL RANGE OF SERVICES FROM CONSULTANCY TO CONNECTIONS FOR A FAST ROUTE TO MARKET
- Three unique services tailored to get your business off the ground
- Access to expert consulting to get your licenses & bank accounts
- Ideal for start-ups or entering a new market
Cloud-hosted Editions
Standard, Professional and Enterprise which reflect your volume of business.
Standard Edition
Ideal for newcomers
A one-stop solution to get your business well established.
If this is you:
A recently started or ready-to-start business.
Serving your local community with a single branch.
Wanting to launch an online/mobile service.
And you are looking for:
- A fully hosted platform from a trusted provider.
- A compliant solution with all the features of high-end systems.
- Easy set up and minimum upfront investment.
- Flexibility for over-the-counter, agent based, online and mobile remittance.
- Support to get you going and then when needed.
- Remains cost-effective as your business scales up.
Professional Edition
Ideal for growing businesses
Let us take care of the tech so you can focus on growing your business.
If this is you:
Want to expand but you’re facing system challenges.
Sending to multiple countries or agents from multiple locations.
Want to be able to offer airtime, utility bill payment, prepaid cards, etc.
And you are looking for:
- A scalable and fully hosted platform with guaranteed uptime and tailored support.
- Integrated compliance management to meet ever-evolving regulations.
- Multi-lingual and multi-currency, ready for any region anytime.
- Easily manage agents, agent hierarchy, fees, rates, loyalties, etc.
- Track all aspects of transaction life-cycle - compliance-held, complaints, etc.
- Out-of-the-box online/mobile interface or use your own.
- Extensive reporting including regulatory reports.
Enterprise Edition
Ideal for banks, Telcos and large MTOs
You’ll be partnering with an end-to-end provider that understands the remittance industry and how to support and grow a large, complex remittance business.
If this is you:
A bank, Telco or retail outlet with a large customer base. You now want to offer remittances.
A large MTO with multiple sending locations and payout partners.
A payout agent in 1 or more countries, paying to bank accounts, cards, cash collection, mobiles, etc.
And you are looking for:
- The latest, secure, robust and scalable remittance system that keeps you ahead of the competition.
- Rapid connections to remittance entities to expand your business globally.
- Multi-lingual, multi-currency. Copes with any region.
- Complete transaction life-cycle monitoring.
- KYC, AML, blacklists, PEP-lists, volume/velocity checks and all aspects of regulatory compliance and reporting.
- Effectively manage agent hierarchies, rates, commissions & performance.
- Offer online and mobile options, or use your own front-ends.
- Accommodate your own business rules, make custom changes if necessary.
- Extensive reporting on every activity of your business plus create custom reports.
- Management reporting to spot trends and act on them.
- Premium hosting with high availability and Disaster Recovery.
- A dedicated account manager and 24/7 support.
EDITION
On-Premise Sale Option
For those firms who must have our solution on their premises, or who simply prefer to buy rather than rent, we offer a Sale Licence.
The Sale Licence includes Enterprise level functionality and unlimited transactions. The client is responsible for keeping the production system running in line with the requirements of the business.
Common Questions
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Q. What systems do I need to run RemitONE software?
A. None, it is fully hosted by us. You just need web access.
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Q. As it’s hosted by you, is up-time guaranteed?
A. Yes, the different Editions have different levels of guarantee up to 99.9%
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Q. Is support included?
A. Yes, free support is included for an initial period. Thereafter support is charged per incident, or as part of a pre-agreed monthly support package. (Incidents due to failure of service are not chargeable).
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Q. Is there a per user charge?
A. No, there is no limit to the number of users you can add in the system.
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Q. Do I need different licenses for each country I operate in?
A. No, you can operate in any country - subject to you having the correct regulatory license, but we can help you with that too through RemitONE Consulting.
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Q. What do we pay for feature updates?
A. Nothing, they are included in your monthly subscription charges.
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Q. What do you charge for backing up our data?
A. Nothing, it is included in the monthly subscription.
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Q. Do we have access to manuals and training?
A. Yes, manuals are included in the fee, and initial training is included in the set-up fee.
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Q. We want the platform to reflect our branding - when can we do that?
A. Yes, custom branding is included and we promise to set it up within 10 business days.
RemitONE Consulting™
For new entrants to the market, we have three unique offerings to get your business going and overcome the major hurdles of getting a license, a bank account, a compliant technology platform and quickly building a business network.
RemitONE Launchpad™
The ingredients you need to rapidly launch your money service business.
Our unique service specifically designed to help you rapidly launch your money service business. This customised proposal is packed with valuable information and recommended partners you’ll need to start trading, including business plans, costs and timescales so you can plan your launch with confidence!
RemitONE Launchpad™
Fast and reliable route to start your money service business
Understand licensing options available to you, including costs & timescales
Connects you to third party send & pay-out entities in countries of interest to you
Discounted rates from our partners, including payment gateways, acquiring banks, SMS gateways and more
Be ready for new trends and opportunities as they emerge
RemitONE Nucleus™
Money transfer license solutions for money service businesses in the UK, Europe, Africa and the Americas
We have a great track record of helping new Money Service Businesses with the challenging task of getting a Small Payment Institution (SPI), Authorised Payment Institution (API), Small E-Money Institution (SEMI) or Authorised E-Money Institution (AEMI) license. Importantly, our technology underpins the entire application process by demonstrating to the regulator that you plan to use a proven and compliant platform to run your MSB.
RemitONE Nucleus™
You’ll have experts guiding you
You’ll be able to show a compliant test system
You can quickly move to go-live
You could cover multiple geographies
You can connect with our network of clients, partners and third-party service providers through RemitONE Connections™
For each of these services, terms and conditions apply.
RemitONE Proton™
Remittance bank account solutions for money service businesses
A remittance bank account is a segregated client bank account provided by a bank processor and can be used for settlements by your customers via online transfers or merchant payments. But they’re not necessarily easy to get, with banks eager to manage downrisk. By working with RemitONE you’ll be working with experts who know what it takes to get you what you need to start trading.
RemitONE Proton™
Named account, IBAN and sort code
Access via RemitONE system
Merchant services settlement
Competitive margins on foreign exchange
Onward payment services to your overseas correspondent bank accounts
Common Questions
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Q. Who can purchase the Launchpad™ proposal?
A. Any business looking to launch or expand their money service business can avail our Launchpad service. The tailored proposals we prepare include business plan, new business setup, new partnerships and concept to growth. Our regions of expertise are UK, Europe, Africa and the Americas.
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Q. How will I get connected to key individuals that are within the RemitONE Ecosystem™?
A. Along with the delivery of the proposal, we will formally introduce you via email to partners mentioned in the Launchpad™ proposal. If you and the partner decide to work together, you will need to sign agreements directly with them. Remember, you’ll be getting special rates from our partners.
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Q. Do I have to use the RemitONE platform if I purchase the Launchpad™ proposal?
A. No, you don’t need to use RemitONE as the software vendor for your money remittance business, but we’re sure you’ll love it!
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Q. Once I’ve received the Launchpad™ proposal from RemitONE, how long will it take for me to establish my business and what will be the costs prior to going live?
A. There are various components you need to consider before you can start operations, including: company setup (if required), a proven compliant software platform (we can provide this), MSB License application, MSB bank accounts, send/pay-out networks, etc. Hence, the timescales will vary. The Launchpad™ proposal will contain estimated timeframes and costs of each component.
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Q. Could I get a license without using RemitONE Nucleus™?
A. In theory yes. However, the reality is that you have a much higher chance of success by working with an experienced partner. Why take the risk of rejection?
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Q. Why do I need the RemitONE Nucleus™ test system?
A. Having a compliant system is a critical element of getting a license. Our test system helps you to overcome the need to show that you are compliant. We host it, but with your logo and branding.
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Q. What part of the RemitONE Nucleus™ process moves us into a production system?
A. Once we have successfully helped you to get your license and connected you to our partners (and you’ve signed up with them), we upgrade you to a live production system.
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Q. What is RemitONE Connections™?
A. RemitONE Connections™ is a network of our clients, partnerships that we’ve established and third-party service providers that together can get you up and running quickly and keep your business building. RemitONE customers have access to the RemitONE Connections™.
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Q. How long does it take to process my application via RemitONE Proton™?
A. It can take approximately 4 weeks to complete the application, subject to compliance and due diligence procedures.
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Q. For RemitONE Proton™, what are the fees involved and to whom do I pay?
A. There are three payments involved that you would need to make: (a) RemitONE Administration Fee – this is the RemitONE introduction fee; (b) Application Processing Fee – this is the fee that you will be invoiced for the bank account application; and (c) RemitONE Consulting Fee – once you get your bank account, RemitONE will invoice you for the third payment.
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Q. Can I deposit money (cash) into the account established via RemitONE Proton™
A. No. The bank depository mechanism will be electronic only, so all deposits must be ACH or wire transfers (Domestic) or for merchant settlements.
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Q. Can an account application via RemitONE Proton™ be refused?
A. Yes, ultimately the bank is the one that is keeping a check on the risk profile of each client. They can reject the account application. Whilst most entities may qualify, others may not, based on their risk profile.
What others say
Every successful business needs reliable technology. Within a very short span of time, Daytona Capital Management has risen to provide money transfer services to over 30 countries. This could not have been possible without the support and ‘technological backbone’ provided to us by RemitONE.
Mr Sohail Nizami, Executive Director
Daytona Capital Management, UK
RemitONE’s money transfer platform copes very well with our transaction volume and has the necessary functionality to meet our business, regulatory and customer needs. We are pleased with the system’s performance and the level of support we receive from the RemitONE team.
Peter Molders, COO
Caleen Financial Services
I am really pleased to be working with RemitONE. They have a credible name, a fantastic product and a great team of professionals.
Majd El-Masri, Vice-President
Masrico
I work closely with RemitONE on a number of Money Service Business opportunities and RemitONE continue to be enormously diligent and professional in their approach to the sector.
David Lambert, CEO
L68 Consulting
We implemented RemitONE in UBA for 18 countries. We had a short implementation timeline and a couple of customization and integration with our core system and other solutions. The timeline for completion was very aggressive, but with the relentless support of RemitONE staff and management we were able to go live on time, within cost and the solution surpassed its proposed benefits. I need to mention that the implementation and post go – live were all done remotely; this speaks to the flexibility and agility of the solution and the adaptability of the RemitONE implementation team.
Lanre Bamisebi , CIO
United Bank for Africa
RemitONE has created a global ecosystem of money transfer operators using its proven platforms and consulting services. RemitONE provides efficiency for all the stakeholders in the remittance chain.
Mohit Davar, Former CEO
Moneygram and Travelex/Coinstar
RemitONE’s solution shows that they understand the problem that needs to be addressed and have built a solution to it, rather than many others which have a solution but are not addressing a real-world problem. It is particularly noteworthy because their solution helps not just MTOs but regulators as well and could make a major difference to the problem of de-risking.
RemTech Judging Panel
RemTech
The RemitONE platform has allowed us to expand our business operations at an accelerated pace without compromising on KYC and AML compliance. RemitONE’s support team are always responsive, friendly, professional,and helpful.
Maureen Williams, Operations Manager
Unity Link
The RemitONE platform has been built to meet the needs of all types of banks and money transfer operators. It has been developed with a thorough understanding of the remittance market and therefore addresses the specific needs of the industry – this contrasts with a number of other systems which are really adjusted banking systems and are not appropriate for remittance operations. The RemitONE platform is appropriate for businesses around the world and is particularly strong for managing agent networks and compliance.
Leon Isaacs, Managing Director
Developing Markets Associates
As part of our global expansion strategy, we wanted to have a robust money transfer platform that is easy to configure and deploy to enter into the new markets faster while having a solution that can offer both online as well as agent based money transfer modules. RemitONE has provided the right platform that matched our expectations and enabled us to obtain the license from FCA in the UK within a very short period of time
Ibrahim Muhammad, Director
Al Fardan Exchange Limited UK
As an established leader in remittance in the Caribbean, JMMB went through a rigorous evaluation to modernise our remittance platform. After a successful pilot confirmed the selection of RemitONE, a detailed migration of the existing services and data was completed. The strong functionality of the RemitONE platform allowed JMMB to implement with minimal customisation and the regular updates to the platform continue to add value to our business.
Ernest Edwards, Manager - Group IT Projects
JMMB Group
We pay great attention to the efficiency of our IT systems, combining such vital components as security of transfers, anti-money laundering policies and many more client conveniences and services. Having exchanged our views of possible collaboration with our colleagues at RemitONE, we came to the conclusion that they can perfectly meet our demands and high operational standards. The team at RemitONE are dynamic professionals who thoroughly understand the money transfer industry.
Jeffrey Phaneuf, CEO
Tempo France
I am very happy with the RemitONE system and even more with your customer service. I can tell that you really value your customers. My compliments!
Juliano de Moraes, CEO
Real Transfer
The RemitONE platform is highly robust, scalable and secure. We use it to reach out to customers via our agent network and online portal. The platform enables us to mitigate fraud and stay compliant at all times through both these channels. Creating compliance rules is very quick and simple in the platform and I strongly recommend it.
Mr Azad Kamrul, CEO
B A Exchange, part of Bank Asia