For money transfer excellence, we’ve got it covered, globally
Everything you need, instantly delivered in a hassle-free fully hosted platform, including compliance (KYC, AML, regulatory reporting), agent management, online self-service, money transfer app, and the market leading money transfer software. Only pay for the modules your business needs.
Our bold claim is backed up by the assurance that everything we do is fully tested and is in operation in the market today. The business rules engine that underpins our remittance system ensures that your business can operate at maximum efficiency – providing the best possible money transfer functionality with fewer of your own resources to do so.
It offers robust, reliable security and sophisticated compliance - protecting your customers and your brand. Being cloud based makes it rapidly deployable and always up to date. Also, you get access to RemitONE’s worldwide Connections to allow your network to grow quickly.
Our Platform comes with a lot built in but is designed as a modular system that can scale to your needs. With a host of functionality and features available, the RemitONE money transfer system is the platform of choice for money transfer business that are serious about growth.
Money Transfer Engine (MTE)
- Fully Hosted & Supported
- Secure and accessible from anywhere
- Modular system for easy expansion
- Integrated with Compliance Manager
Trusted engine, always available, always up to date
Cloud based, streamline, efficient but simple to use transaction platform that gives you adaptability and automation to offer value-add services and increase margins. MTE manages routing, commission calculations and compliance. Business rules driven to meet your specific needs.
MTE is the beating heart of the RemitONE remittance platform, the engine through which millions of transactions take place globally. It is easy to use which quickens the return on your investment. It is modular but scalable thereby supporting your business growth and business complexities. It offers integration with your key business systems, creating efficiency across the business. MTE provides multi-channel, multi-corridor, multi-currency transaction and fees management together with the capability to manage remitters, beneficiaries, promotions and loyalty campaigns.
We’ve built in compliance, so you don’t have to
Our market leading rules based compliance engine ensures that your entire multi-channel money transfer operation follows KYC procedures and enforces your agents and customers to be AML compliant at all times, irrespective of which regulatory authority they come under.
COM will actively keep you on the right side of compliance, across your entire remittance business. It provides automated enforcement of sophisticated compliance procedures, thereby reducing your costs and mitigating fraud and risk. With management of ID checks, sanctions lists, know-your-customer and anti-money-laundering capability as well as volume and velocity checks, COM is the most comprehensive compliance system for remittance on the market.
Rapidly grow your transaction volumes
Online self-service to allow your customers to securely perform their own transactions. Allow your customers to easily and quickly register, add beneficiaries and create remittance transactions from mobile browsers or laptops, enabling them to do more with you. It allows you to reach out to them through multiple channels.
ORM delivers the transformation your business is looking for. Offers integration with your web capability – enhancing your brand. The ability to transact from home or work enhances customer convenience, service and loyalty. Remitters can create their own beneficiaries and transactions as well as E-wallet top-up and management. Supports branchless operations, reducing your costs. Integrated with COM to mitigate fraud and risk.
Earn extra income from a currency exchange service
Our Bureau de Change module allows you to offer currency exchange services to your remittance customers from a single customer database. Another reason for customers to choose you and another income stream for you.
Assured security and compliance for remittance by agent over the counter
Our industry leading cloud based money transfer platform uses intelligent technologies to ensure optimum security, enforce KYC checks, AML compliance and provide precise monitoring of agent accounts. ARM provides full records management for a network and hierarchy of agents and super agents.
ARM makes your Agents really effective and always compliant. Scalable, modular, multi-channel approach – supporting your individual distribution and growth strategy. Integrates 3rd party delivery networks, broadening your capability. Integrated with COM to mitigate fraud and risk. ARM easily and flexibly manages all types of agent fees and commissions, even with a super-agent hierarchy. It manages the complete transaction lifecycle via the agent (create, view, approve, pay-out).
Assured security and compliance for agents on the move
Our mobile agent platform provides smart technologies that empower your agents to securely transact from anywhere. It allows your agents to create and pay transactions securely without being reliant on an internet connection. It offers the same robust compliance as our agent platform.
M-ARM transforms how your Agents do business on the move, and stay compliant. Send your mobile agents to the customer’s doorstep, enhancing customer convenience, service and loyalty. Supports branchless agent operations, reducing your costs. Provide money transfer services to the unbanked community. Uses SMS technology to allow transactions where internet is limited or non-existent. Integrated with COM to mitigate fraud and risk.
Secure money transfer services via Mobile App
Our mobile app (MRM) allows your customers to securely perform their own transactions via a smartphone app. Allow your customers to easily and quickly register, add beneficiaries and create remittance transactions, enabling them to do more with you on a platform they love – their smartphone!
MRM provides convenient access to money transfer services from anywhere and enhances your brand. Remitters can create their own beneficiaries and transactions as well as E-wallet top-up and management. This further supports branchless operations, reducing your costs. MRM integrates with COM to mitigate fraud and risk. Whereas ORM provides access via a smartphone’s browser, MRM is a smartphone app.
Top-up & Pay Bills
Increase your income through Mobile Top-ups and Utility Bill payments
Lets your customers securely top-up mobile phones of friends and family from anywhere to anywhere around the globe. And let them securely pay utility bills directly either at home or elsewhere. Adds value to your customer relationship and earns additional transaction income for you.
Provide a secure virtual wallet to your customers
E-Wallet, a valuable tool for your customers to eliminate the risk of carrying cash. It helps those without local bank accounts and allows them to keep money safe and pay bills more easily as well as budget more effectively. Plus, they only have one company to deal with - you!
Promotions & Loyalty
Attract and retain the customers you want
Reward loyal customers and run promotional campaigns to attract new ones. Configure sophisticated rules for promotional discounts based on time periods, remitter activity and more. Strengthen the loyalty of existing customers, encouraging them to do more with you and build on new customer relationships.
Automated KYC at registration
Online ID checks, including passport and address verification against remitters when they register or attempt to send money over a certain value. Supports and automates the registration KYC process, making it much more efficient.
Stay informed, stay in control
Pre-built graphical visualisations of key measures to help you make better decisions. Transaction history (volumes and status), live transactions, transactions by corridor or transactions by country. Performance data for agents and branches. Rates history and country to country transaction analyses.
Stay with us, stay ahead
RemitONE continually develops the product suite to enhance its capability, exploit new technologies and keep abreast of industry trends. All customers benefit from continuous improvements to our feature list.
Current features include:
Increase transaction volumes by accessing the send and pay-out networks of the world’s leading banks and MTOs via API, FTP, etc.
Supporting a wider business network.
Operate across different currency domains.
Operate in more countries with more agents.
Account, cash collection, home delivery, prepaid card, etc. - supports more business transactions.
Keep a handle on your expenses and commissions.
Make extra revenue by staying on top of your FX rates.
Operate an effective complaints handling process.
For sanctions screening - check international block-lists to keep you on the right side of anti-money laundering regulations.
Increase customer satisfaction with up-to-date transaction statuses.
Take secure payment by card, eliminating the need for cash.
Robust and reliable security to ensure that every transaction cannot be tampered with, whatever platform is used.
Ensure that every single transaction delivers value to your business.
“The RemitONE platform has been built to meet the needs of all types of banks and money transfer operators. It has been developed with a thorough understanding of the remittance market and therefore addresses the specific needs of the industry - this contrasts with a number of other systems which are really adjusted banking systems and are not appropriate for remittance operations. The RemitONE platform is appropriate for businesses around the world and is particularly strong for managing agent networks and compliance.”
Leon Isaacs, Managing Director, Developing Markets Associates
What Others Say
RemitONE’s platform is robust, easy to use, dogged and at the same time affordable. The system does not require rigorous training or technical skills. We make bold to say that procurement of RemitONE revolutionised the profitability of Africash as the product has recorded huge in crease in profitability. The product moved from a nominal product to one of the bank’s flagship products since the introduction of the platform due to the improvement it brought in the areas of swift transaction processing and quality of service. In fact, all staff have become ambassadors for Africash due to the efficiency of the system. Riding on RemitONE, Africash has turned loss making and low performing offices to super profit business offices in the bank. Income made in the first year of RemitONE deployment has exceeded the past 4 years income.
Nkiru Udechukwu, Product Manager
United Bank for Africa
We know very little about computer systems but RemitONE is so easy to use we were fully operational within days. Support from the RemitONE team is excellent so we don’t need any technical knowledge to run the system.
Gulzar Ahmed, Operations Manager
We implemented RemitONE in UBA for 18 countries. We had a short implementation timeline and a couple of customization and integration with our core system and other solutions. The timeline for completion was very aggressive, but with the relentless support of RemitONE staff and management we were able to go live on time, within cost and the solution surpassed its proposed benefits. I need to mention that the implementation and post go – live were all done remotely; this speaks to the flexibility and agility of the solution and the adaptability of the RemitONE implementation team.
Lanre Bamisebi , CIO
United Bank for Africa