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FAQ: Integration With Other Banks and MTOs

I have an established money transfer business. Can I connect with international delivery networks of large banks or MTOs if I use RemitONE?

Yes you can. RemitONE platforms integrate with top-tier banks and leading MTOs with vast delivery networks worldwide. With RemitONE Connections™, you are able to tap into new markets immediately without incurring unnecessary overhead costs and having to allocate vital resources. When you sign up to any of our money transfer products, you can choose from the banks and MTOs we work with and we can connect you to them. If you are an MTO start-up, you can benefit by gaining quick access to a large delivery network. 

For more information, see RemitONE Connections or refer to the FAQ on RemitONE Connections™ above. 

Does the RemitONE system integrate with other money transfer operators and banks that are not on the RemitONE system?

We integrate with a number of MTOs and banks that are not on the RemitONE system. If you are using the RemitONE system, you can gain access to all these valuable integrations we have in place. 

For more information, see RemitONE Connections™ or refer to the FAQ on RemitONE Connections™ above. 

To get a list of the integrations we have in place, please contact us. 

How can RemitONE platform integrate with my correspondent entity (if the bank is not a RemitONE client)?

There are a number of ways through which your correspondent entity can accept and payout transactions. 

RemitONE Payout Interface: Your correspondent entity can simply access your white label RemitONE system to pay out transactions. All they need is a browser and access to Internet. This is the simplest and most costeffective approach for you and the correspondent entity.  

FTP integration: This is an older communication method, but still used by a large number of players in our money transfer industry. It involves the exchange of formatted CSV files over an FTP location, with a pre-defined protocol and file structure. This protocol and file structure can differ between correspondent entities. There is normally a slight delay in the processing of files. Also, the number of functions available is normally limited to transaction exchange: new transactions, processed transactions and cancellations. 

Simply put, RemitONE system will push file with all the relevant transactional data onto an FTP server. The correspondent entity will pull that file, pay out transactions, and push an updated transactional file back on to the FTP server. The RemitONE system will then pull the new file from the FTP server and update its records. 

API integration: This is the modern method and allows for richer functionality. This integration handles not just transaction flows but also real-time queries for rates and charges, as well as routing information. All calls are instantaneous without delay. There is no need to maintain an interchange FTP server for storing the data files. Each correspondent entity will likely have an API, so again either the other correspondent entity uses the RemitONE API or the RemitONE system will need to develop a module to utilise the correspondent entity’s API. 

What is the integration cost between my RemitONE system and another RemitONE client? What is the cost between my RemitONE system and a correspondent bank I wish to work with?

RemitONE Connections™ is a unique service which gives you access to our existing integrations with banks and money transfer operators worldwide. RemitONE Connections™ can be either a link between your RemitONE system and another RemitONE system or your RemitONE system and a third-party system of a bank or correspondent entity with whom RemitONE has an existing integration. Depending on the RemitONE system’s edition you choose, you will get a few RemitONE Connections™ for free. Then there is a one-off cost we charge per RemitONE Connection™. 

If the bank or correspondent entity you wish to work with is not already in the RemitONE Connections™ list, then we can do a new integration between your RemitONE system and the bank or correspondent entity but you will need to pay for this integration work. We can determine the cost for this integration once we review the bank’s API and workflow process with you. 

What is the integration cost between my RemitONE platform and another RemitONE client?

We charge a nominal one-off fee of GBP 500 to connect your RemitONE platform with any other RemitONE platform on the planet!

How can RemitONE platform integrate with my correspondent entity (if the bank is not a RemitONE client)?

There are a number of ways through which your correspondent entity can accept and payout transactions.

RemitONE Payout Interface: Your correspondent entity can simply access your white labelled RemitONE system to pay out transactions. All they need is a browser and access to Internet. This is the simplest and most cost effective approach for you and the correspondent entity

FTP integration: This is an older communication method, but still used by a large number of players in our money transfer industry. It involves the exchange of formatted CSV files over an FTP location, with a pre-defined protocol and file structure. This protocol and file structure can differ between correspondent entities. There is normally a slight delay in the processing of files. Also, the number of functions available is normally limited to transaction exchange: new transactions, processed transactions and cancellations.

Simply put, RemitONE system will push file with all the relevant transactional data onto an FTP server. The correspondent entity will pull that file, pay out transactions, and push an updated transactional file back on to the FTP server. The RemitONE system will then pull the new file from the FTP server and update its records.

API integration: This is the modern method and allows for richer functionality. This integration handles not just transaction flows but also real-time queries for rates and charges, as well as routing information. All calls are instantaneous without delay. There is no need to maintain an interchange FTP server for storing the data files. Each correspondent entity will likely have an API, so again either the other correspondent entity uses the RemitONE API or the RemitONE system will need to develop a module to utilise the correspondent entity’s API.

Does the RemitONE platform integrate with other MTOs and correspondent banks that are not on the RemitONE platform?

We integrate with a number of MTOs and banks that are not on the RemitONE platform. If you are using the RemitONE platform, you can gain access to all these valuable integrations we have in place. For a nominal, one off fee of £500, we can connect your RemitONE platform with any of our list of correspondent entities worldwide. To get a list of the integrations we have in place, please contact us.

I have an established money transfer business. Can I connect with international delivery networks of large banks or MTOs if I use RemitONE?

Yes you can. RemitONE platforms integrate with top-tier banks and leading MTOs with vast delivery networks worldwide. With our RemitONE Connections, you are able to tap into new markets immediately without incurring unnecessary overhead costs and having to allocate vital resources. When you sign up to any of our money transfer products, you can choose from the banks and MTOs we work with and we can connect you to them. If you are an MTO start-up, you can benefit by gaining quick access to a large delivery network.

Contact us for more information on the MSBs we work with.

What Others Say

The RemitONE platform has been built to meet the needs of all types of banks and money transfer operators. It has been developed with a thorough understanding of the remittance market and therefore addresses the specific needs of the industry – this contrasts with a number of other systems which are really adjusted banking systems and are not appropriate for remittance operations. The RemitONE platform is appropriate for businesses around the world and is particularly strong for managing agent networks and compliance.

Leon Isaacs, Managing Director
Developing Markets Associates

We have been able to increase the number of transactions by over 400%, remitted amount by over 200% and profitability by 150% while keeping the remittance charges the same… Since adopting this system we have received a 5 star customer satisfaction rating based on customer feedback. Moreover, the level of one-to-one support we receive from RemitONE is unparalleled.

Ali Hossain Prodhania, Head of International Division
Agrani Bank

RemitONE’s platform is robust, easy to use, dogged and at the same time affordable. The system does not require rigorous training or technical skills. We make bold to say that procurement of RemitONE revolutionised the profitability of Africash as the product has recorded huge in crease in profitability. The product moved from a nominal product to one of the bank’s flagship products since the introduction of the platform due to the improvement it brought in the areas of swift transaction processing and quality of service. In fact, all staff have become ambassadors for Africash due to the efficiency of the system. Riding on RemitONE, Africash has turned loss making and low performing offices to super profit business offices in the bank. Income made in the first year of RemitONE deployment has exceeded the past 4 years income.

Nkiru Udechukwu, Product Manager
United Bank for Africa


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