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FAQ: Business Continuity

What Business Continuity Program does RemitONE have in place?

In order to ensure Business Continuity, we have the following procedures in place: 

  • Continuous Development: We deal with clients and prospects on a daily basis and because we have clients in different parts of the world, we are constantly adding new features and functionality to the core systems to cater to different markets, especially in the realm of KYC and AML Compliance. This ensures that we keep enhancing our software systems and upselling and cross-selling into existing and new markets. On average, we add around 40 industry features to our various money transfer systems on a monthly basis. 
  • Security Management: Because we are in the money transfer industry, we place special importance to Security. We continually strive to ensure our systems are highly secure. We deal with the most respected Data Centers and Security Certificate providers in the country. We use industry leading security protocols. We ensure all security measures we take are in compliance with the regions we operate in. 
  • Document Management: In order to address personnel turnover, we strive to ensure all documentation pertaining to our business, systems, user manuals, source code, Web Services API documents, system use and other documents are all kept up to date, ensuring that all essential business critical documentation is managed effectively in an automated manner through the use of CRM and Accounting systems. 

What Others Say

As part of our global expansion strategy, we wanted to have a robust money transfer platform that is easy to configure and deploy to enter into the new markets faster while having a solution that can offer both online as well as agent based money transfer modules. RemitONE has provided the right platform that matched our expectations and enabled us to obtain the license from FCA in the UK within a very short period of time

Ibrahim Muhammad, Director
Al Fardan Exchange Limited UK

We have been able to increase the number of transactions by over 400%, remitted amount by over 200% and profitability by 150% while keeping the remittance charges the same… Since adopting this system we have received a 5 star customer satisfaction rating based on customer feedback. Moreover, the level of one-to-one support we receive from RemitONE is unparalleled.

Ali Hossain Prodhania, Head of International Division
Agrani Bank

I can’t thank you enough for all the assistance you have given me. For a businessman venturing into this new endeavour, you made things easier by providing me with all the information I need and making sure that everything is being taken care of. Whenever I have queries, you are quick to respond and ready to assist… I would highly recommend your product and services to my colleagues in Lending, who want to venture into the MSB business space. Your service is unmatched… I can say this as a very satisfied RemitONE customer.

Rolando Jr Corbeta
Rogin Financial


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