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FAQ: Business Continuity

What Business Continuity Program does RemitONE have in place?

In order to ensure Business Continuity, we have the following procedures in place: 

  • Continuous Development: We deal with clients and prospects on a daily basis and because we have clients in different parts of the world, we are constantly adding new features and functionality to the core systems to cater to different markets, especially in the realm of KYC and AML Compliance. This ensures that we keep enhancing our software systems and upselling and cross-selling into existing and new markets. On average, we add around 40 industry features to our various money transfer systems on a monthly basis. 
  • Security Management: Because we are in the money transfer industry, we place special importance to Security. We continually strive to ensure our systems are highly secure. We deal with the most respected Data Centers and Security Certificate providers in the country. We use industry leading security protocols. We ensure all security measures we take are in compliance with the regions we operate in. 
  • Document Management: In order to address personnel turnover, we strive to ensure all documentation pertaining to our business, systems, user manuals, source code, Web Services API documents, system use and other documents are all kept up to date, ensuring that all essential business critical documentation is managed effectively in an automated manner through the use of CRM and Accounting systems. 

What Others Say

We implemented RemitONE in UBA for 18 countries. We had a short implementation timeline and a couple of customization and integration with our core system and other solutions. The timeline for completion was very aggressive, but with the relentless support of RemitONE staff and management we were able to go live on time, within cost and the solution surpassed its proposed benefits. I need to mention that the implementation and post go – live were all done remotely; this speaks to the flexibility and agility of the solution and the adaptability of the RemitONE implementation team.

Lanre Bamisebi , CIO
United Bank for Africa

RemitONE’s platform is robust, easy to use, dogged and at the same time affordable. The system does not require rigorous training or technical skills. We make bold to say that procurement of RemitONE revolutionised the profitability of Africash as the product has recorded huge in crease in profitability. The product moved from a nominal product to one of the bank’s flagship products since the introduction of the platform due to the improvement it brought in the areas of swift transaction processing and quality of service. In fact, all staff have become ambassadors for Africash due to the efficiency of the system. Riding on RemitONE, Africash has turned loss making and low performing offices to super profit business offices in the bank. Income made in the first year of RemitONE deployment has exceeded the past 4 years income.

Nkiru Udechukwu, Product Manager
United Bank for Africa

I can’t thank you enough for all the assistance you have given me. For a businessman venturing into this new endeavour, you made things easier by providing me with all the information I need and making sure that everything is being taken care of. Whenever I have queries, you are quick to respond and ready to assist… I would highly recommend your product and services to my colleagues in Lending, who want to venture into the MSB business space. Your service is unmatched… I can say this as a very satisfied RemitONE customer.

Rolando Jr Corbeta
Rogin Financial


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