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FAQ: Business Continuity

What Business Continuity Program does RemitONE have in place?

In order to ensure Business Continuity, we have the following procedures in place: 

  • Continuous Development: We deal with clients and prospects on a daily basis and because we have clients in different parts of the world, we are constantly adding new features and functionality to the core systems to cater to different markets, especially in the realm of KYC and AML Compliance. This ensures that we keep enhancing our software systems and upselling and cross-selling into existing and new markets. On average, we add around 40 industry features to our various money transfer systems on a monthly basis. 
  • Security Management: Because we are in the money transfer industry, we place special importance to Security. We continually strive to ensure our systems are highly secure. We deal with the most respected Data Centers and Security Certificate providers in the country. We use industry leading security protocols. We ensure all security measures we take are in compliance with the regions we operate in. 
  • Document Management: In order to address personnel turnover, we strive to ensure all documentation pertaining to our business, systems, user manuals, source code, Web Services API documents, system use and other documents are all kept up to date, ensuring that all essential business critical documentation is managed effectively in an automated manner through the use of CRM and Accounting systems. 

What Others Say

The RemitONE platform has allowed us to expand our business operations at an accelerated pace without compromising on KYC and AML compliance. RemitONE’s support team are always responsive, friendly, professional,and helpful.

Maureen Williams, Operations Manager
Unity Link

We implemented RemitONE in UBA for 18 countries. We had a short implementation timeline and a couple of customization and integration with our core system and other solutions. The timeline for completion was very aggressive, but with the relentless support of RemitONE staff and management we were able to go live on time, within cost and the solution surpassed its proposed benefits. I need to mention that the implementation and post go – live were all done remotely; this speaks to the flexibility and agility of the solution and the adaptability of the RemitONE implementation team.

Lanre Bamisebi , CIO
United Bank for Africa

We pay great attention to the efficiency of our IT systems, combining such vital components as security of transfers, anti-money laundering policies and many more client conveniences and services. Having exchanged our views of possible collaboration with our colleagues at RemitONE, we came to the conclusion that they can perfectly meet our demands and high operational standards. The team at RemitONE are dynamic professionals who thoroughly understand the money transfer industry.

Jeffrey Phaneuf, CEO
Tempo France


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