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FAQ:System Security & Disaster Recovery

FAQ | RemitONE

Does RemitONE have a Disaster Recovery Program?

Yes. We use multiple load balanced Virtual Private Servers, with a replicated database backend. This helps to ensure that a simple failure does not disrupt system functionality. In addition to the up-to-the-second replicated database, full database dumps are taken daily, and copied to an offsite location. Each week the entire backup data is copied to a separate site as off-site backup. 

In the event of complete server failure, the most recent backup would be used to reconstruct the RemitONE System on another server in the Data Centre. 

In the event of the UK Data Centre being lost or inaccessible, the remote location backup could be used to reconstruct the RemitONE System on another of our servers hosted in Singapore, or vice versa. 

What others say

Every successful business needs reliable technology. Within a very short span of time, Daytona Capital Management has risen to provide money transfer services to over 30 countries. This could not have been possible without the support and ‘technological backbone’ provided to us by RemitONE.

Mr Sohail Nizami, Executive Director
Daytona Capital Management, UK

We implemented RemitONE in UBA for 18 countries. We had a short implementation timeline and a couple of customization and integration with our core system and other solutions. The timeline for completion was very aggressive, but with the relentless support of RemitONE staff and management we were able to go live on time, within cost and the solution surpassed its proposed benefits. I need to mention that the implementation and post go – live were all done remotely; this speaks to the flexibility and agility of the solution and the adaptability of the RemitONE implementation team.

Lanre Bamisebi , CIO
United Bank for Africa

The RemitONE platform has been built to meet the needs of all types of banks and money transfer operators. It has been developed with a thorough understanding of the remittance market and therefore addresses the specific needs of the industry – this contrasts with a number of other systems which are really adjusted banking systems and are not appropriate for remittance operations. The RemitONE platform is appropriate for businesses around the world and is particularly strong for managing agent networks and compliance.

Leon Isaacs, Managing Director
Developing Markets Associates


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