Within a very short span of time, Prime Bank Ltd., one of South Asia’s rapidly rising banks, have obtained an enviable position among the top banks in Bangladesh. Established in 1995, Prime Bank have over 80 branches and have consistently been at the forefront of technology. They also operate their remittance business with several exchange houses in major financial centers including Singapore and the United Kingdom.

Prime Bank are currently focused on establishing relationships with several financial institutions and expanding their remittance business on a global scale.

Prime Bank realised they needed a powerful and reliable money transfer management solution that would enable them to operate in a centralised manner and offer optimum customer service. They researched RemitONE’s Money Transfer Management Solution – the RemitONE MTMS – and concluded that it is the ideal system for enhancing their money transfer business and supplementing their ambitious growth plans. Prime Bank now plan to roll out the solution to manage their remittance operations worldwide.

With the RemitONE MTMS, Prime Bank will be able to provide a superior, rapid and secure service to their customers. The following are some of the features and benefits the RemitONE MTMS will offer Prime Bank:

• Spot cash remittance within minutes for both Prime Bank account holders and non-account holders
• Significantly enhanced remittance delivery options for the convenience of remitters and beneficiaries
• Improved business process management through seamless automation of remittance-related tasks
• Enhanced customer service through a centralised end-to-end money transfer management solution including instant SMS notification
• Empowered business users who can assist a multitude of customers
• Simplification of Prime Bank’s remittance business’ core accounting activities, thereby freeing up valuable staff time

Mr. Aamer Abedi, Director of Marketing, RemitONE, said

“RemitONE will enable Prime Bank to offer their customers a fast, safe and secure service. The solution will also enable them to operate and expand effectively in multiple remittance corridors.”