Meet Entesar Alsowmely: Support Pro April 20, 2021
Application Support Engineer
“Once prayer becomes a habit, success becomes a lifestyle.”
The Montessori Notebook – I’m interested in learning more about the Montessori method so that I can use the philosophy on my future children (when god wills).
What is something people in your industry have to deal with that you want to fix?
A continuous challenge that the remittance industry has faced is with online remittance. Especially now with Covid-19, many people have faced restrictions with sending money to their loved ones via the traditional methods. Here at RemitONE our system supports 100% online remittance, whether that be via the apps or via the agent systems. We are confident that our clients can do business using our system without any holdbacks.
What do you do at RemitONE?
I work in first-line support so if a client has any issues then they will come to me and the team. We support their system and ensure it is working correctly all the time.
What are your credentials and experience for working in your position?
I have worked in front-line support for a while now, including when I was at university and my first job afterwards. I studied computer science at university so I have programming experience and I can complete bug fixes quickly if needed!
What do you like about working at RemitONE?
I like that we are a small team so we all know each other. Our roles are diverse and I get the chance to program as well as support clients’ systems.
What are the values that drive you?
Loyalty, dependability and efficiency.
What’s your background and what do you enjoy doing when you are not working?
My background is in computer science and when I’m not working I enjoy being outside and taking long walks. Since lockdown began I have been taking walks with my husband, we usually take the longer route or sometimes we just walk with no destination!
Meet Ziad Mannan: Expert Engineer
We have a really close-knit team at RemitONE and working with the team doesn’t feel like work, it feels more like we’re on a mission together!September 14, 2021
Webinar – Payments and Remittances Post-Covid: Taking stock of our new world
RemitONE commissioned our 2021 Innovation in Payments and Remittance survey, and we are pleased to present its key insights in our next live online webinar.September 13, 2021
Compliance for Money Transfers panel at IMTC EMEA
Register your interest and receive an exclusive 50% RemitONE discount on conference passes.August 17, 2021
Meet the Summer Interns
We caught up with our three interns after their first month to hear more about their background, their future goals and how RemitONE is helping them along the way!August 16, 2021
Meet Marco Dal Monte: Software Specialist
In our fintech branch, the main service is to provide a web and mobile platform people can use to send easily money to their families and friends.July 16, 2021
Meet Bethany Goodman: Marketing Master
The payments industry is one that is constantly changing and improving. It’s key for businesses to keep up with this change and have access to everything they need to be a part of the digital transformation...June 16, 2021