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Client
Wely Wely Transfert

Industry
Money Transfer

Location/Corridor/Type
Intra-Africa

Business problem
Platform Fragmentation, Corridor Expansion, Scalability

Solution
ARM, WS

Results
Increased transaction volumes with optimum compliance

Transforming Money Transfers in Africa: Wely Wely’s Strategic Partnership with RemitONE

Wely Wely Transfert is a leading Money Transfer Operator (MTO) headquartered in Guinea, with additional offices in Sierra Leone, Liberia, and Guinea-Bissau. Over the past 5+ years, Wely Wely has built a strong network, operating over 1,000 branches and payout points across Guinea. They previously relied on other platforms for international money transfers, however, in 2020, Wely Wely partnered with RemitONE to enhance their operations, expand their corridors, and streamline their processes.

Business Challenge 

  • Multiple Platforms: Wely Wely had to navigate various platforms, leading to inefficiencies and operational complexity. 
  • Limited Corridor Expansion: Despite their strong presence in Guinea, they faced challenges in expanding into new markets. 
  • Scalability & Security: Their previous systems lacked the stability and compliance needed for long-term scalability. 

Solution

  • Unified Platform: RemitONE provided a stable, integrated platform that streamlined their operations, eliminating the need to juggle multiple systems. 
  • Expanded Network: Enabled Wely Wely to send transactions from Guinea, Senegal, and Sierra Leone, unlocking intra-African corridors. 
  • Security & Compliance: The robust RemitONE platform ensured enhanced security, compliance, and seamless operations. 
  • Tailored Features: The flexibility of RemitONE’s platform allowed for custom feature development, aligning with Wely Wely’s specific needs. 
  • Expert Support: The RemitONE support team provided hands-on assistance, ensuring smooth onboarding and continued success. 

Business Benefits

Key Metrics 

  • Monthly transactions have increased by over 120% since adopting the RemitONE platform. 
  • New corridor expansion within Africa, supporting intra-African remittances. 
  • Increased operational efficiency, reducing time spent managing multiple platforms. 
  • Stronger security and compliance, ensuring regulatory adherence across multiple regions. 

Enhanced Capabilities 

  • Modernised Infrastructure: Transitioned from fragmented platforms to a unified, scalable system. 
  • Higher Customer Retention: A more stable, user-friendly system led to improved customer trust and satisfaction. 
  • New Market Access: Opened new sending and payout corridors, facilitating growth beyond their initial network. 

Future Plans

Wely Wely aims to continue expanding across Africa by: 

  • Entering additional corridors to strengthen their intra-African remittance network. 
  • Leveraging RemitONE’s capabilities to develop new service offerings. 
  • Enhancing customer experience through further automation and digital innovation. 

The partnership between Wely Wely and RemitONE highlights the power of a flexible, secure, and scalable SaaS solution in driving growth and efficiency in the money transfer industry. By transitioning to a unified platform, Wely Wely has unlocked new corridors, improved security, and positioned itself as a key payout partner for international remittance providers. 

Ready to take your money transfer business to the next level? Book a free consultation with our experts today and let’s accelerate your growth: https://www.remitone.com/consultation-booking-oussama/ 

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