How MTOs Can Improve Margins: 3 Practical Strategies | Webinar
Growing transaction volumes doesn’t always mean growing profits.
In this webinar, we explore three practical strategies that help MTOs recover hidden margin, increase revenue from existing customers and expand into new markets faster without unnecessary complexity.
What you’ll learn:
✔ How to expand into new markets in weeks instead of months or years with Remittance-as-a-Service (RaaS)
✔ Where hidden settlement and FX costs are reducing profitability
✔ Which value-added services can improve customer retention and lifetime value
✔ Why leading operators are evolving from remittances into everyday payments app.
Every MTO faces different growth challenges. If you’d like to explore where your business model could be improved and which strategies could help you cut costs, then book a free call with Oussama or get in touch at: marketing@remitone.com
Episode 9: Why Remittance Growth Is No Longer About Moving Money
For years, the playbook was simple: offer competitive rates, move money quickly, stay compliant and grow. Today, that’s no longer enough. Customer expectations are rising. Compliance costs continue to increase. New technologies are reshaping the industry.
In this episode, Natalie is joined by Leon Isaacs and Oussama Kseibati to explore why the traditional remittance growth model is changing and what operators need to do over the next five years to stay competitive.
Together, they discuss the forces shaping the industry today, from commoditisation and changing customer expectations to rising compliance costs, emerging technologies and why successful operators need to think beyond transactions.
If you’re looking to explore new growth opportunities that bring in more revenue, then you can book a conversation with us below to explore what best suits your setup and goals:
Travel eSIMs: unlock more revenue from your existing customers
The customer relationship is changing
For years, remittance businesses have measured their customer relationship in a single moment: the transfer. Most other customer spending has happened outside that relationship.
That’s starting to change. Global travel eSIM spend is projected to grow from $1.8 billion in 2025 to $8.7 billion by 2030
It’s one of the fastest-growing categories in consumer telecom. The operators T that succeed will not only be those that move money well. They will be the ones that stay relevant to customers between transfers.
The potential revenue opportunity
Take 50,000 active customers: at 20% adoption and £40 average annual spend, that’s £400,000 flowing through the business, with a meaningful share retained as margin, scaling with the customer base rather than transaction volume.
Offer travel eSIMs through your own brand
This is why RemitONE has introduced travel eSIMs within its platform.
Money Transfer Operator (MTO), banks and fintechs running on RemitONE can offer customers the ability to purchase and top up mobile data for use abroad, through their own branded customer experience. They can introduce an additional service without building telecom infrastructure or hiring specialist teams.
Stay relevant between transfers
The model is simple.
A customer already using your app to send money can also access and purchase a travel eSIM. This helps keep your brand relevant beyond the transfer and gives customers another reason to return.
Estimate your travel eSIM revenue
How much could travel eSIMs generate for your business?
Use the RemitONE Growth Hub calculator to estimate the potential opportunity based on your active customer base.
Calculate your potential travel eSIM revenue
Prefer to discuss the opportunity directly?
Email marketing@remitone.com or book a call with our team below:
Episode 8: 5 Ways Money Transfer Operators Can Reduce Costs and Scale Smarter
As money transfer operators grow, costs can quickly build across compliance, agent management, payout partners, and market expansion.
In this episode Natalie Perkins is joined by Aamer Abedi, CMO at RemitONE, to discuss five practical ways MTOs can reduce costs while building a more scalable operation.
From compliance automation and agent oversight to partner ecosystems, digital wallets and Remittance-as-a-Service, this episode explores where operators often lose margin and how technology can help improve efficiency.
If you’re looking to reduce costs, improve operations, or expand into new markets then book a call with Oussama to explore what options could work best based on your business setup.
RemitONE Webinar: Turn Transactions into New Revenue & Reduce Costs
Many cross-border payment providers are unaware of how much their compliance checks are costing them time and money.
With compliance costs rising, loyalty becoming harder to maintain, and margins under pressure, many providers are starting to rethink how they grow profitably without adding complexity.
In our latest webinar, we explored how money transfer operators, fintechs, and payment providers are using AI and value-added services to reduce operational costs, improve approvals, and unlock new revenue opportunities around the transaction.
What you’ll take away:
- Cut compliance costs with centralised PEPs & sanction checks
- Improve transaction approvals and speed with AI
- Automate manual compliance processes and reduce workload
- Prevent fraud and speed up onboarding ID verification with liveness checks
- How value-added services like open banking, eSIMs, airtime, and payout aggregation create new revenue
If you missed the live session or want to revisit the strategies discussed, you can watch the full replay below.
As competition tightens across cross-border payments, growth is becoming less about doing more, and more about operating smarter.
The providers pulling ahead are reducing friction, improving customer experience, and creating more value around every transaction, while keeping costs under control.
If you’d like to explore any of the topics discussed in more detail or see how they could work for your business model, feel free to reach out to the team at marketing@remitone.com or book a free call with Oussama.
RemitONE partners with Volume to expand open banking payment capabilities
Integration gives RemitONE clients faster, lower-cost customer funding through secure account-to-account payments
London, 28th May 2026 — RemitONE, a leading provider of money transfer software, has partnered with Volume to bring open banking payments to RemitONE’s global network of banks, money service businesses (MSBs), and fintechs.
The integration enables RemitONE clients to offer customers a faster and more cost-effective way to fund cross-border transfers using secure account-to-account payments directly from their banking apps.
As card processing fees continue to rise and remittance providers seek better ways to improve margins and customer experience, open banking is emerging as a powerful alternative to traditional card-based funding methods.
Through the integration, customers can authorise payments securely using biometric authentication within their banking app, with transactions settling in as little as 2.5 seconds. By reducing reliance on traditional card networks, businesses can lower payment processing costs, reduce chargebacks, and improve payment conversion rates.
Open banking payments have been shown to increase conversion rates by up to 250 percent while reducing payment fees by up to three times compared to card-based methods.
Volume’s infrastructure connects businesses directly to real-time bank payment networks, helping simplify account-to-account payment acceptance for remittance providers without the complexity of managing multiple banking integrations.
For RemitONE clients, the partnership provides immediate access to open banking payment capabilities without the need for separate procurement or complex integration projects. Clients gain greater flexibility in how they accept payments, alongside improvements to customer experience, operational efficiency, and transaction success rates.
Aamer Abedi, Chief Marketing Officer, RemitONE, said:
“Our partnership with Volume reflects our commitment to continuously expanding the RemitONE ecosystem with technologies that directly address our clients’ challenges. By enabling open banking payments within our platform, we are giving our clients another powerful way to reduce payment costs, improve customer experience, and streamline the funding process.”
Simone Martinelli, CEO & Co-Founder, Volume, said:
Volume exists to be the operating system that powers how remittance businesses accept payments. Our partnership with RemitONE means their entire network — hundreds of banks, MSBs, and fintechs worldwide — can now offer their customers instant, low-cost funding through open banking. It’s a fundamentally better way to move money into the remittance corridor, and we’re excited to make it available at this scale.”
This is one of many new integrations being rolled out to give RemitONE clients greater reach, smarter efficiency, and a stronger competitive edge.
If you would like to explore how this integration could support your business, please get in touch with the RemitONE team at marketing@remitone.com.
About Volume
Volume is the business operating system for payments, a one-stop infrastructure that connects businesses directly to real-time bank payment networks. By replacing fragmented payment integrations with a single platform, Volume enables remittance providers to accept instant, secure, low-cost payments from their customers. Founded in London by ex-Worldremit execs and backed by leading investment funds Firstminute Capital and United Venture, Volume works with leading remittance platforms worldwide.
For more information, visit www.getvolume.com
About RemitONE
RemitONE is a leading provider of money transfer software, powering a global network of banks, MSBs, and fintechs with technology designed to support compliant, efficient, and scalable remittance operations. Through a growing ecosystem of integrations and partners, RemitONE helps businesses expand their reach, improve operational efficiency, and deliver better customer experiences.
For more information, visit www.remitone.com
Media Contacts
Volume: Moises Gonzalez, Head of Marketing — moises@getvolume.com
RemitONE: Aamer Abedi, Chief Marketing Officer — marketing@remitone.com
If you’d like to activate or explore how this integration can help your business growth then book a free call or get in touch with us at marketing@remitone.com. This is just one of the many new integrations we’re rolling out to give our clients greater reach, smarter efficiency and a stronger competitive edge. So, stay tuned for more exciting updates.
Episode 7: AI for Loyalty – Improve Customer Retention and Reduce Churn
Customer loyalty is a constant struggle in cross-border payments, with only 16% using a default provider. Customers switch providers in seconds, often for marginal differences in price, speed, or convenience.
Yet many money transfer businesses and banks are still relying on surface-level data, assuming they understand their customers when in reality, they’re missing the signals that matter most.
In this episode of the IPR Podcast, Natalie sits down with Dr Senaka Fernando to explore how AI is helping remittance providers move beyond static insights – turning customer data into real-time, revenue-protecting action.
Because growth today isn’t just about acquisition. It’s about knowing who’s about to leave and stopping it before it happens.
What you’ll learn:
✔️ Why loyalty is harder to maintain in the remittance industry
✔️ The gap between basic reporting and true customer understanding
✔️ How AI-driven segmentation reveals churn risk and growth opportunities
✔️ Why speed of reaction is the difference between retention and loss
✔️ How to move from insight to action to automation without increasing workload
✔️ Practical first steps to start using AI in your customer retention strategy
Tune in now to discover how AI can turn your insights into loyalty and growth for the long-term.
Loyalty isn’t a one-off campaign, it’s a process. And the businesses that win are the ones that can act on customer behaviour in real time.
If you’re ready to stop guessing and start retaining, you can book a free call and see how AI-driven loyalty can help grow your business.
How Money Service Businesses Can Stay Resilient During Political Instability
In today’s climate, political tensions are already shaping how money moves across borders. For money service businesses in cross-border payments, this can mean adapting to changing regulations, shifting corridor dynamics, and evolving customer behaviours.
While these situations can bring pressure, they also highlight an opportunity to build long-term resilience, as those who are equipped with the right tools and strategies can continue operating smoothly and supporting their customers without disruption.
Digitisation: keep funds moving
Let’s explore how your money transfer operations can remain stable in the current environment.
During periods of disruption, customers tend to gravitate towards faster, more accessible, and mobile-first options, prioritising reliability and speed over traditional in-person services.
Mobile wallets and open banking allow customers to send money securely, instantly, and without relying on physical locations.
By enabling digital access, businesses can ensure continuity, improve convenience, and meet customers where they are, helping transactions remain seamless, even as the landscape shifts.
Data shows:
- 5.2 billion people used digital wallets globally in 2025, over 60% of the world’s population.
- Visa and Mastercard pilots have shown stablecoins fees to be less than 1%, helping to improve margins for money service businesses (MSBs)
By embracing digital channels, businesses can gain:
- Operational continuity, even if branches or corridors are disrupted
- Lower costs and faster transfers for your customers
- Future-ready infrastructure, prepared for new trends like CBDCs and digital-first remittances
In short, the more digital your business, the easier it is to keep operations flowing. We’ve also kept this in mind by embedding digitisation at the core of our RemitONE system, with open banking and wallets integrated, alongside a customisable app for our clients to stay relevant to their customers’ changing needs and continue moving forward.
If you’re interested in these tools to future-proof your operations, you can get in touch at marketing@remitone.com or see which fit best based on your needs by booking a free demo
Strategic planning: adapting to disruption with AI
Having clear contingency plans in place before further problems appear is crucial, and technology plays an increasingly important role here. AI and automation are helping financial institutions detect risks earlier, anticipate fraud spikes, and maintain operational continuity during turbulent periods where they’re most exposed. Over 70% of financial institutions in the UK are already using AI in their workflows. In the same way, our AI tools help automate FX rates and fees to optimise margins, which you can see in action.
But resilience isn’t just about technology; it’s also how to stay afloat without it. If systems temporarily go down or digital channels are disrupted, businesses need reliable fallback methods to stay connected with their customers. Simple measures such as SMS notifications, alternative payment rails, or backup service channels can make the difference between a minor disruption and a full operational shutdown.
Ultimately, strategic planning ensures your customers never feel the disruption, even as the environment around them changes.
Regulations: staying compliant when the rules keep changing
If there’s one area businesses can’t afford to overlook during political uncertainty, it’s regulation. Sanctions lists change, compliance requirements tighten, and new rules can appear almost overnight. The UK’s move to a single sanctions list in January 2026, designed to simplify and clarify checks, is a good example of how fast the landscape can shift.
Keeping up with these changes manually can quickly become overwhelming. An oversight or delayed update can lead to heavy penalties, frozen transactions, or even the loss of operating licences.
That’s why automation is becoming essential. Having compliance systems that update regulatory lists and monitoring requirements in real time helps reduce risk and removes the constant pressure of manual checks. We provide this with our RemitONE Regulatory Compliance Manager (RCOM™).
It brings everything in one place – with over 350 global sanctions lists, real-time alerts, automated screening against 1.7M+ PEP records, and advanced reporting so teams don’t miss anything critical. It also provides full transaction visibility and configurable compliance rules to help regulators and financial institutions monitor activity, set specific rules, and stay ahead of regulatory changes without adding operational strain.
Compliance can run quietly in the background with the right tools, giving MSBs peace of mind to focus on growing.
If you’d like to know more about RCOM™, you can get in touch by booking a demo or emailing marketing@remitone.com for our brochure or any questions.
Diversifying corridors: never rely on just one market
In cross-border payments, relying heavily on a single corridor can quickly become a vulnerability. Especially when political tensions escalate, certain regions may face restrictions, sanctions, or banking disruptions, bringing transfers to an immediate halt.
But when one corridor slows down, having others already active allows your business to keep funds moving and revenue flowing.
Global remittance flows are expected to hit $5.4 trillion by 2030, driven by increasingly diverse diaspora communities sending money across multiple corridors worldwide. For money transfer operators, this creates opportunities to expand into new corridors that better serve their customers.
Diversifying corridors not only reduces operational risk; it also opens new revenue and strengthens connections with different diaspora communities.
However, a main challenge many banks and MSBs face is being slowed down by long licensing approval timelines when trying to enter new markets.
Many are turning to the Remittance-as-a-Service (RaaS) solution instead, as it allows businesses to enter new corridors in a matter of weeks while testing and adapting to new markets without the usual upfront commitment.
This makes it easier for MSBs to stay agile, respond to changing conditions, and gradually expand their reach, while continuing to operate within a compliant framework and explore new revenue opportunities across different corridors.
If you’d like to explore how this could enable faster expansion, you can book a call with our team to walk through it in more detail here: https://calendly.com/remitone-oussama/free-30min-consultation-website?
Building resilience for whatever comes next
Global uncertainties are realities the remittance industry will continue to face. While no business can predict exactly when disruptions will happen, the ones that stay ahead are those that build resilience into their operations through digitisation, strong compliance processes, strategic planning, and diversified corridors.
By putting the right systems and strategies in place, MSBs can continue doing what matters most: keeping funds moving for the communities that rely on them, no matter the external pressures.
If you’re looking to strengthen your operations and stay prepared for whatever comes next, explore the tools available through RemitONE, designed to support growth, stability, and compliance across global remittance operations.
You can book a call with our team or if you have any questions, email us at: marketing@remitone.com
Webinar Replay: Launch Cross-Border Remittance Services in Weeks with RaaS
Expanding into new remittance corridors has traditionally meant long licensing timelines, high upfront costs, and regulatory complexity. But the market isn’t waiting, and neither are your competitors.
In our latest webinar, we explored how banks, fintechs, and money service businesses are rethinking expansion using Remittance-as-a-Service (RaaS), allowing them to move faster, test smarter, and unlock new revenue streams without the usual barriers.
Here’s what you’ll take away:
- How to enter new corridors in weeks instead of years
- A smarter way to test markets before fully committing capital
- How to capture both sides of the corridor and increase revenue potential
- What a compliant, low-risk expansion strategy actually looks like today
- Practical steps to start scaling without operational strain
Discover why more leading players are turning to RaaS here:
If you’re exploring expansion or want to understand how RaaS could fit into your plans, it’s worth having a quick conversation. It’s an opportunity to see how RaaS might work within your current operations and spot potential challenges before they slow you down.
You can book a free call with Oussama here:
RemitONE and Digit9 Partner Up to Expand Global Cross-Border Payments
RemitONE continues to strengthen its global payments ecosystem with a new integration with Digit9, enhancing cross-border payment capabilities for Money Service Businesses (MSBs), including Money Transfer Operators (MTOs), banks, and fintechs worldwide.
Through this integration between RemitONE and Digit 9, RemitONE clients can now access cross-border services across 170+ countries. Services include bank/account credit, cash pickups, and wallet payouts, supporting both B2B and C2C payment flows across multiple rails.
By combining RemitONE’s technology with Digit9’s global payout network, clients benefit from competitive market rates and greater flexibility in managing international payments.
You can, together with RemitONE and Digit9, create a powerful infrastructure layer for your business to expand without the burden of multiple integrations or bilateral agreements.
This is another step in RemitONE’s ongoing mission to give MSBs faster expansion, smarter routing, and greater operational control.
“We are thrilled to partner with Digit9 as we continue expanding our ecosystem. RemitONE brings an active global base of MSBs worldwide. By connecting their transaction flows into Digit9’s impressive network, our clients can enhance their corridor coverage, allowing them to offer strategic rates to their customers and create more sending options, driving stronger pricing and scalability.” Aamer Abedi, Chief Marketing Officer, RemitONE
“We are excited to partner with RemitONE and support their growing global client base. RemitONE works with active MTOs and fintechs that are driving real cross-border transaction flows, and this collaboration allows us to extend our payout capabilities to a broader network. Together, we are simplifying global expansion for money service businesses by delivering a scalable, compliant, and cost-effective global payment network.” Hashim Rasheed, Head of Business, Digit9
If you’d like to activate or explore how this integration can help you expand globally, then book a free call or get in touch with us at marketing@remitone.com
A new wave of integrations is underway that’s built to give our clients even more reach, efficiency, and a competitive edge. So, stay tuned for more exciting updates.