New White-Label Online Platform: Redesigned to Scale Customer Loyalty and Growth

Add powerful money transfer capabilities to your website — without the complexity. 

Our new Online Remittance Manager (ORM) is a fully white-label web application that lets your customers send money securely and easily — all under your brand, without leaving your site. 

Built on a foundation of powerful features, now enhanced with a seamless new design. 

Your brand will sit proudly on a modern, intuitive platform that makes sending money simple — helping you build loyalty and drive growth. 

Instant, Simple Money Transfers

From the moment customers log in, they see what matters most: Send Money.

Quick Actions let them add beneficiaries without hunting through menus.

Recent transactions are easy to review at a glance.

Navigation is streamlined on the left-hand side for effortless access.

How much time could your customers save with this design?

Enhanced Customer Profiles for Better Insights 

The Profile section now gives a richer overview of each customer—helping you serve them better. Instantly see key details like available discount codes, submitted ID proofs, and whether they’ve completed their KYC checks—all in one place.

What would better visibility mean for your client relationships?

Quick Access to Saved Beneficiaries 

The Beneficiaries section lists all saved contacts alphabetically, so customers can quickly find who they’re looking for. With the built-in search, there’s no need to scroll endlessly—just type, find, and send in seconds. 

Detailed Transaction History with Smart Filters 

Customers see every transfer in a clean timeline. Clicking on any transaction reveals a full breakdown—including fees, status, and more. 

Smart filters make finding specific transactions easy: By date, type, or status.

And with the “Add New” button, they can jump straight into sending money again, with no backtracking needed. 

Multi-Currency Wallets Made Easy

The My Wallet section displays all the wallets your customer holds across different regions, along with the balance in each one. The left and right toggle arrows offer a smooth way to scroll through the full list—making it easy to manage multiple wallets without overwhelming the screen. It’s a user-friendly experience that keeps everything organised and accessible. 

Below, customers can also view a history of unpaid transactions, so nothing slips through.

Easy Customer Support Access  

Finally, we’ve reached the Contact Us page—an essential space where customers can reach out whenever they need support. It’s not just a lifeline for them, but also a valuable channel for you to stay informed about any issues and respond quickly. 

At the top, customers will find your company’s contact details, with an enquiry form below as a convenient alternative for getting in touch. 

Ready to impress your customers with a smarter, sleeker platform? 

Our redesigned Online Platform and Mobile App aren’tjust better looking — they’re built to help you:

• Deliver a world-class experience
• Scale faster
• Work smarter

Book a demo today to explore the platform firsthand, get expert answers to your questions, and discover how to turn clicks into conversions — and customers into loyal fans. 

How to Build a Leaner, Smarter Money Service Business in 2025

In an era of rapid regulatory change, rising customer expectations, and digital disruption, how can money service businesses (MSBs)—companies that facilitate the transfer, exchange, or payment of money—not only survive but thrive? 

In our recent webinar, we gathered our top experts and unpacked the most pressing challenges facing MSBs today and shared proven strategies to help you scale, streamline compliance, and embrace innovation. 

Here are the top takeaways. 

1. Scale Smarter with our All-in-one Hub 

A major pain point for MSBs is integrating with multiple systems and partners from send and payout providers to value-add services like ID verification platforms, open banking tools, and payment gateways.  

RemitONE Hub™ solves this by offering two flexible options: connect via a single API or use our ready-made interface. Either way, you gain instant access to a global network of payment companies with the likes of Visa, Mastercard, Orange, MoneyGram, and many more. 

With access to over 2.5 billion bank accounts and 3 billion wallets, the RemitONE Hub™ gives you the tools to scale without stress. You stay in control of your payouts, partner terms, and operations—all from one place. 

We’ll help match you with the right partners based on your target corridors and budget to help meet your goals. What normally takes years, we help you achieve it in a few months. 

2. Shortcut to Launch into New Corridors 

Expanding to new corridors can feel like a maze of licences, banks, and paperwork. But it doesn’t have to be that way. 

With our Remittance-as-a-Service (RaaS), you can plug into our network of licensed partners across the UK, EU—and soon, the US and Canada. That means you can go live faster, spend less upfront, and stay fully compliant—without going it alone 

3. Stay Compliant with Compliance Manager™ (COM) 

Compliance and fraud prevention remain top priorities for MSBs. Our Compliance Manager™ (COM) automates 80% of those repetitive manual checks, runs real-time KYC/AML screening across 350+ global sanctions lists, and helps you monitor risk scores, transaction patterns, and suspicious activity. 

And it’s not just for MSBs. For central banks and regulators, COM offers live visibility into incoming and outgoing remittance flows—making it easier to track volumes accurately and close those reporting gaps. 

In short? You stay compliant, catch fraud early, and get to focus on growing your business.  

4. Reduce Costs and Settlement Delays with Open Banking 

We know how frustrating slow settlements and high fees can be—especially when you’re trying to keep things efficient. That’s why we support open banking. You can tap into direct bank-to-bank payments, which means faster processing times, fewer card-related fees, and reduced friction that often comes with traditional payment methods. We’ve already rolled this out across the UK and Europe through our partners, and it’s making a real difference. 

Even in countries without open banking, we provide alternative integrations with local processors. 

5. Offer Multifunctional Wallets for the Future of Finance 

Let’s be honest—digital wallets aren’t optional anymore. They’re a core part of how people move money today, and we’re making sure our clients are ready for that shift. 

We support everything from peer-to-peer transfers, bill payments, airtime top-ups, prepaid cards, and wallet-to-wallet transactions. Whether your customers are paying for groceries, sending money to family, or topping up Netflix—we’ve got it covered. 

We’ve also made sure our wallets connect to telcos, banks, and blockchain partners all with compliance built in from the get-go. 

It’s all part of how we’re helping MSBs stay relevant, inclusive, and ready for whatever comes next. 

6. Leverage a Flexible Platform Built for Growth 

One recurring theme throughout the webinar: flexibility is key. Whether you’re a startup finding your footing, a licensed MTO looking to scale, a send or payout partner, a central bank, or a sub-account issuer like an e-money institution, your needs will keep evolving. That’s why we’ve built our platform to move with you. Our white-label solution adapts to your regulatory landscape, your operations, and your goals—without locking you into one way of working. 

Because here’s the thing: if your platform isn’t flexible, you can’t adapt. And if you can’t adapt, you’ll get stuck—while your competitors sprint ahead. 

Worse still, you’ll waste valuable time patching together workarounds instead of moving forward. We’ve seen it too many times, which is why we’ve made it our mission to keep things open, partner-friendly, and ready for what’s next.  

Real growth happens when your platform moves with you—not against you. 

Ready to Future-Proof Your Business? 

The remittance and payments landscape is shifting fast, and the businesses that thrive are the ones that stay agile, compliant, and connected. 

At RemitONE, we’re not just building software. We’re helping MSBs grow smarter, launch faster, and operate with confidence, no matter where you’re headed next. 

If any of these challenges sound familiar, or if you’re curious about what’s possible with the right tech and support behind you, we’d love to talk. 

Book a free consultation call with our expert consultant or drop us an email for any questions at: sales@remitone.com  

Trump’s Threats to Cross-Border Payments: What It Means for Your Business  

It’s been a short while since Trump stormed back into office, and he’s already shaken things up with his hard-hitting policies—and, as always, he’s not one to shy away from bold and upfront decisions. But with every action comes a ripple effect, and in the world of cross-border payments, those ripples are turning into shockwaves. From proposed remittance taxes to intensified compliance risks, Trump’s latest moves are shaking up how money flows in and out of America. 

So, what does this mean for businesses, migrants, and economies relying on these payments? Let’s find out. 

1. Will Deportations of Migrants Impact Remittances? Here’s What the Data Says  

Mexicans, a huge diaspora, and one of the major remittances senders in the US, but we may see stricter immigration policies putting this financial lifeline at risk. The “Remain in Mexico” program has already led to nearly 11,000 migrants being sent back, potentially reducing the number of workers in the U.S. and, with them, the flow of cross-border payments. Since Trump’s arrival, 23,000 arrests have been made and 18,000 deportations, whilst it has risen significantly compared to the Biden administration it still remains lower than the peak levels seen during the early crackdown of Trump’s first term.  

So, what does this tell us? When Trump first took office, deportations surged as part of his hardline immigration stance. But over time, the wave slowed down. Now, despite his promise to deport 11 million people, the sheer complexity of the process appears to make that goal unlikely. In fact, this could even open a window for some undocumented migrants to secure legal status. But let’s say, hypothetically, mass deportations would happen—would remittances take a massive hit? Not necessarily. Many undocumented migrants are low-value remitters, meaning their contributions wouldn’t cause a drastic drop. What would shake remittance flows, though, is something much bigger: a tax on remittances. 

2. Will a Remittance Tax on US-Latin America Transfers Disrupt the Market? 

The proposed 10% remittance tax from the US to Latin American regions is an effort to minimise illegal immigration but can cause a significant dent on transactions, impacting money transfer operators, banks, and other players in the payments ecosystem by reducing revenue and lowering demand in certain corridors. 

For countries like Mexico, El Salvador, and Haiti—where remittances inject nearly $150 billion annually, this could be a devastating blow. Families who depend on these funds risk losing critical income, putting entire economies under strain. 

If implemented, Money Service Businesses (MSBs) may have no choice but to raise fees, potentially driving customers toward alternative solutions like digital wallets and crypto. Interestingly, Trump seems to support crypto, so could this be the turning point that finally makes it more secure and mainstream? 

3. Trump and Stablecoins: A Game-Changer for Cross-Border Payments? 

There’s hope on the horizon—Trump’s pro-stablecoin stance could be the catalyst to reshape cross-border payments. While Trump has halted any action to progress America’s CBDC, he’s taken more steps to advance the crypto movement. In a tweet, he unveiled the U.S. Crypto Strategic Reserve, which will include XRP, SOL, and ADA, with Bitcoin (BTC), Ethereum (ETH), and other key cryptocurrencies that will be added to “the heart of the Reserve.” Since the announcement, the value of the first three coins surged by 62%, while BTC and ETH have climbed up by 10%. This momentum is pushing forward Trump’s goal of making the U.S. the “crypto capital of the world.” 

Two posts by Donald Trump on Sunday, March 3, 2025, on his Truth Social account. 

So, what does this mean for remittances? Stablecoins offer faster, cheaper, and more accessibility, eliminating high fees and long processing times, making this a more attractive alternative to existing transfer methods to senders.  

Of course, regulation follows. Trump’s administration has called for a federal regulatory framework for digital assets to bring clarity. If well executed, this could boost financial inclusion and drive crypto adoption, but if it becomes too strict, it can do the opposite, where it stifles innovation and progression.  

4. Crypto in Crisis: What’s shaking the market? 

The cryptocurrency market took a plunge over the weekend, and while crypto is no stranger to volatility, this time the drop wasn’t just about digital assets—it was about politics, economics, and the shifting global financial landscape. 

A major trigger was the Trump administration’s new tariff hikes on imports from Mexico and Canada, which sent investors retreating from risky assets like Bitcoin, creating a domino effect across the sector. Then there was the regulatory uncertainty. The U.S. government’s new restrictions on crypto exchanges and stablecoins fuelled distrust, prompting even more selloffs. On top of that, fresh inflation data and Trump’s aggressive trade policies led to a reassessment of potential Federal Reserve interest rate cuts, putting even more pressure on risky assets like crypto. 

Ironically, part of the turmoil can be traced back to Trump’s own cryptocurrency summit on March 7. The announcement of a strategic bitcoin reserve—a government-controlled stash of digital assets initially caused Bitcoin’s price to drop by 6%. While the move signalled greater government involvement in crypto, it left many investors questioning what that would actually mean in practice. The market’s uncertainty around this policy likely contributed to the larger crash that followed. 

5. Stricter Compliance: A Roadblock for Remittances? 

The designation of cartels as terrorist organisations, combined with tighter immigration policies, is set to intensify compliance pressures on MSBs. They must now exercise even greater due diligence to avoid any unintended links to sanctioned groups. 

For migrants, this means longer wait times, extra fees, and fewer options to send money home. If traditional corridors start shutting down, people will have no choice but to look elsewhere, whether that’s the age-old hawala system or the rising use of crypto and stablecoins, a shift that could play right into Trump’s pro-digital currency agenda. 

Whereas for giants like Western Union and MoneyGram, who move billions to Latin America, the stakes are high. Stricter AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations will be unavoidable, but for some financial institutions, the risk might be too much. We’ve seen this play out before where banks pulled out of Somalia’s remittance corridors when terrorist groups gained traction, leaving thousands stranded without access to funds. Could Latin America perhaps face the same fate? 

Keeping up with ever-changing regulations is more than just a headache—it’s a matter of survival. A single compliance slip-up can trigger heavy fines or, worse, force a business to shut its doors entirely. Yet, many companies still juggle multiple software tools, manually stitching together fragmented systems to stay compliant. 

This approach isn’t just inefficient; it’s risky. When regulations shift overnight, you need a solution that evolves with them. That’s why we built an all-in-one platform with compliance at its core. Unlike other providers, we continuously adapt to market trends and regulatory changes, ensuring you aren’t left scrambling when new rules emerge. 

Take our Liveness feature for example. With biometric-powered selfie checks, remitters can instantly confirm their identity—cutting fraud risks while keeping regulators satisfied. Plus, through our platform, regulators and central banks can track all inbound and outbound transactions, ensuring total transparency. 

 It’s this kind of innovation that makes compliance less of a burden and more of a competitive advantage. 

So if you want to streamline your operations and power your growth, book a free demo with us and let’s discover how.

RemitONE Partners with Ding to Bring Global Mobile Top-Up Solutions to Its Platform

RemitONE, the leading global provider of money transfer technology, is proud to announce its partnership with Ding, the world’s leading mobile top-up specialist. This integration enables RemitONE clients to access 800+ mobile operators across 150+ countries, offering seamless solutions for mobile top-ups, bill payments, gift cards, and more—all through the RemitONE platform.

Why Ding?

With over 9 million customers and 65 million transactions annually, Ding is a trusted partner worldwide, enhancing remittance services by:

• Improving customer experience with fast, secure, and simple solutions.
• Meeting the growing demand for mobile and digital services.
• Delivering new revenue opportunities for service providers.

Introducing Ding Checkout

Ding recently launched Ding Checkout, a digital solution designed for effortless web and app integration. Industry leaders such as MoneyGram and Western Union already utilise Ding Checkout to elevate their service offerings and better serve their customers.

What This Partnership Means for You

Through this collaboration, RemitONE clients can now leverage Ding’s robust mobile and data top-up solutions—trusted by the world’s largest remittance firms—all fully integrated into the RemitONE platform.

Enhance Your Services Today

Take advantage of Ding’s innovative global solutions to elevate your offerings. Contact sales@remitone.com to learn more, and we’ll introduce you to the Ding team, who can guide you through accessing 800+ mobile operators worldwide.

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About RemitONE

RemitONE is the leading provider of money transfer software solutions for banks, telcos, and money transfer operators (MTOs) worldwide. With multi-channel access, including agent networks, online, and mobile, RemitONE empowers organisations to streamline and scale their remittance operations.

About Ding

Ding is the world’s leading mobile top-up platform, connecting over 800 mobile operators across 150+ countries. With a focus on simplicity, security, and speed, Ding complements traditional remittance services with cutting-edge digital solutions. https://www.ding.com/

For enquiries, contact: sales@remitone.com

Unlock Faster, More Secure Payments with RemitONE’s Open Banking Solution

We’re excited to introduce the latest enhancement to our RemitONE Money Transfer Platform: the RemitONE Open Banking Solution. Competitively priced and designed to offer businesses a faster, more secure, and seamless payment experience, this powerful new feature ensures maximum value for our clients through advanced open banking capabilities. 

Open banking is revolutionising the financial industry by allowing businesses to connect directly with their customers’ bank accounts to initiate payments. By bypassing intermediaries such as card networks, open banking delivers numerous benefits: 

Key Benefits of the RemitONE Open Banking Solution: 

• Faster Transactions: Payments are processed almost instantly, providing businesses with quicker access to funds and improving cash flow. 

• Enhanced Security: Secure, direct payments minimise the risk of fraud and chargebacks, giving both businesses and customers peace of mind. 

• Cost Efficiency: Open banking eliminates many fees associated with traditional card payments, making it a cost-effective option for businesses of all sizes. 

• Streamlined Customer Experience: Customers can authorise payments through their mobile banking apps, ensuring a smooth and frictionless checkout process. 

Our RemitONE Open Banking Solution, powered by RemitONE’s award-winning technology, seamlessly integrates into the RemitONE Money Transfer Platform. This plug-and-play solution allows clients to quickly enable open banking without the need for complex technical integrations. 

This enhancement underscores RemitONE’s commitment to staying at the forefront of payment innovation, equipping our clients to thrive in a rapidly evolving digital economy. 

Get Started Today 

Take advantage of this feature to unlock the full potential of open banking for your business. Book an exploratory call today using the link below to learn how you can implement this solution and deliver a superior payment experience to your customers!

How to Expand Your SEND Operations in the UK and Europe—Without the Regulatory Hassle 

The remittance market in Europe is valued at €133.7 billion annually, with the UK market contributing an additional £23 billion. With over 27 million non-EU citizens in Europe and 10 million migrants in the UK, the potential for businesses to tap into these markets is immense. World Bank Open Data 

However, expanding SEND operations across these regions can be a complex and costly process, with significant regulatory hurdles and the need for local bank accounts. RemitONE RaaS (Remittance-as-a-Service) eliminates these challenges by offering a simplified, plug-and-play solution that enables businesses to quickly and efficiently launch and expand their remittance services in the UK and Europe—without the regulatory headaches. With RemitONE, you can fast-track your market entry and scale your operations in just a few weeks, bypassing the complexities of obtaining local regulatory licenses or setting up bank accounts, that can take 12-24 months. 

This solution is ideal for fintechs, money transfer operators (MTOs), banks, and other financial service providers looking to monetise cross-border payment corridors, expand their offerings without the burden of complex compliance requirements and launch operations rapidly. 

The key benefits of RemitONE RaaS include: 

• Cost Efficiency: Significantly reduce upfront costs by eliminating regulatory licenses, bank fees, and administrative expenses. 

• Ease of Operation: Simplify your operations by consolidating all remittance functions into one platform, eliminating the need for multiple providers or contracts. 

• Market Expansion: Enter over 180 payout countries quickly and tap into new cross-border payment corridors, building brand recognition among diaspora communities. 

• Revenue Opportunities: Monetise every transaction with minimal operational overhead, while expanding into new markets without the cost of infrastructure. 

With RemitONE RaaS, you can effortlessly expand your SEND operations in the UK and Europe, without the traditional regulatory barriers. To find out how RemitONE can support your business growth, book an exploratory call today using the link below. 

The Top 5 Cross-Border Payment Trends That Shaped 2024 

What a year it’s been for the world of payments! From breakthroughs in tech to surprising shifts in consumer behaviour, 2024 has kept us on our toes. Whether it’s the ways we send money, secure transactions, or even think about digital currencies, this year has been nothing short of transformative. But what were the key trends that stood out and reshaped the landscape? Let’s dive in and explore the innovations that made waves—and will set the stage of what’s to come. 

1. AI and Biometric Verification in Payments: The Future of Secure Payments 

As fraudsters get more sophisticated, the payments industry is fighting back with AI and biometrics, creating a formidable defence for identity verification. According to PYMNTS Intelligence, 51% of global users now rely on biometrics to verify online payments—proof that this technology is becoming a trusted norm. But its influence stretches beyond payments; biometric systems are also making waves in airports, stadiums, and event venues. 

Biometrics is even transforming the remittance sector. By simplifying onboarding and checkout, it ensures faster, more secure cross-border transactions while reducing friction—a win for users and compliance alike. In Vietnam, for example, embedding biometric verification led to a remarkable 72% drop in fraud-related accounts. As digital apps become the preferred method for money transfers, biometric verification seamlessly complements the transition to smooth, app-based experiences. 

Advanced biometric systems are integrating features like liveness detection (to prevent spoofing). This is why we have been proactive and introduced earlier in the year our RemitONE Liveness Feature™, which uses liveness testing and facial biometrics to detect fraud, like deepfakes or silicone masks when scanning faces. It ensures biometric data is from a real, physically present person. Integrating it into your onboarding process reduces financial risks and safeguards your company’s reputation. 

To activate this feature, reach out to us at sales@remitone.com. 

2. Real-time payments: The Fast Lane Keeps Getting Faster 

In 2024, the demand for instant, hassle-free transactions kept real-time payments (RTP) on a steep growth curve. Thanks to advances in open banking and cloud tech, payment systems have become faster, safer, and more user-friendly than ever. 

Just last month in the U.S., RTP set a jaw-dropping record with 1.46 million transactions in a single day. Globally, India remains the frontrunner, clocking 130 billion RTP transactions in 2023. And the momentum shows no signs of slowing down—according to ACI Worldwide, RTP is projected to grow by $285.8 billion and bring over 167 million more people into the banking ecosystem by 2028. 

The story doesn’t end there. Developing economies are doubling down on mobile-first approaches, boosted by smartphone adoption and supportive regulations, creating the perfect storm for RTP expansion. But with great speed comes greater risk—fraudsters are evolving too. In response, AI-powered security tools are stepping up, delivering real-time fraud detection and prevention to keep transactions safe. 

Real-time payments are reshaping the financial landscape, and if 2024 is any indication, the future is all about immediacy, security, and inclusivity. 

3. Collaborations & Partnerships: Driving innovation  

In 2024, the cross-border payments space thrived on groundbreaking collaborations, each aiming to make global money transfers faster, easier, and more inclusive. Here’s a snapshot of some standout partnerships: 

• Visa and Revolut: These two giants teamed up to launch Instant Card Transfers, offering real-time payments in over 78 countries. With just a card number, users can now send money globally at reduced fees and lightning speed. This move is a game-changer, especially for small businesses and freelancers managing international payments. 

• Tarabut Acquires Vyne: MENA-based Tarabut acquired UK’s Vyne to supercharge its account-to-account (A2A) payments. This step aligns perfectly with regulatory shifts in Saudi Arabia and the UAE, simplifying cross-border payments for both businesses and consumers in the region. 

• Mastercard and Equity Bank: Strengthening ties with Equity Bank, Mastercard enabled seamless cross-border transfers to over 30 countries across Kenya and Sub-Saharan Africa. By removing landing fees and ensuring recipients receive full-value remittances, this partnership addresses affordability and accessibility for underserved markets. 

• Nium and Kinexys: Nium and Kinexys (powered by J.P. Morgan), have taken their partnership to the next level, making international payments to Malaysia, Thailand, and Hong Kong smoother than ever. By validating bank account information in real time, they’re tackling failed payment errors head-on.  

No business thrives in isolation—collaboration is often the key to unlocking new opportunities and driving innovation. By working together, businesses can combine strengths. But let’s face it, finding the right partners can be a challenge, which is why we provide the RemitONE Hub™, where we can connect you with our trusted network of MTOs, banks, telcos, and payment gateways to elevate your business. 

Whether you’re looking to enhance your operations or break into new markets, collaboration is the way forward. So, if you’re interested in discovering our network then just send us a quick email at sales@remitone.com. 

4. CBDCs: Are we getting there? 

Central Bank Digital Currencies (CBDCs) saw significant momentum globally, with 134 countries, representing 98% of global GDP, exploring their potential. Among the 44 active pilot projects, China’s digital yuan (e-CNY) stood out, processing transactions worth $986 billion this year, up from $253 billion in 2023. Projects such as mBridge—a cross-border CBDC initiative involving  Saudi Arabia, UAE, Thailand, and China (including Hong Kong)—highlight growing efforts to enhance international financial systems. 

Frontrunners like Nigeria, Jamaica, and the Bahamas focused on expanding their retail CBDCs to improve financial inclusion, although adoption remains slow. Meanwhile, in the West, the U.S. joined global pilots like Project Agorá, and the EU made strides with its digital euro initiative, both addressing key regulatory and interoperability challenges. 

As we head into 2025, the spotlight will be on whether CBDCs can overcome hurdles like privacy concerns, cybersecurity risks, and geopolitical rivalries to deliver their promise of reshaping global finance. 

5. Countries embracing Cryptocurrency and Blockchain 

The adoption of Blockchain and cryptocurrency soared this year, with many countries taking bold steps toward integrating these technologies into their economies. A report from TripleA revealed that over 560 million people worldwide now own cryptocurrency, marking a 34% increase from the previous year. ChainAnalysis findings found India, Indonesia, and Vietnam led the charge, driven by the growing need for financial inclusion, particularly in areas with high inflation or currency instability. 

One of the standout developments is the growing trend of integrating blockchain with AI and privacy-enhancing tools like zero-knowledge proofs, which aim to make blockchain interactions more secure and confidential. This combination is increasing confidence in decentralised systems, making them more attractive to both businesses and governments. For instance, the UAE continues to lead with projects like the Dubai Blockchain Strategy, aiming to make the city fully blockchain-powered. They’ve already achieved significant milestones by migrating all applicable government transactions to the blockchain platform, enhancing transparency and reducing bureaucracy. 

Other countries in Central and Southern Asia, like Indonesia and the Philippines, are also embracing crypto, with growing merchant services and DeFi applications. This grassroots adoption, particularly in lower-middle-income (LMI) nations, shows how crypto is helping bridge financial gaps for millions. 

The trend is expected to continue upward, with further integration of blockchain into national economies and the rise of regulatory clarity. Many countries are now adjusting their frameworks to better accommodate crypto use while mitigating risks. The European Union’s MiCA regulation, for example, is paving the way for more institutional involvement. Expect to see more countries adopting blockchain for government-backed digital currencies and public services, while stablecoins remain crucial in regions like Sub-Saharan Africa for remittances and payments. 

This year has proven to be a milestone year in the evolution of the payments landscape.  As we prepare for the challenges and opportunities of the future, one thing is clear innovation will continue to be the driving force behind progress in payments and finance. With tools like our biometric liveness feature and a global network to tap into, we’re here to help you innovate, expand, and stay secure.  

Ready to elevate your game? Get in touch with us at sales@remitone.com to learn how our solutions can help you stay ahead in this fast-evolving landscape.  

How Banks Can Reclaim Their Role in Cross-Border Payments with RemitONE

Banks, once the cornerstone of international payments, are finding themselves sidelined. Senders and receivers have now joined forces, pushing banks out of the equation. 

But all is not lost. By embracing cutting-edge tools and software, banks can avoid being bypassed by larger MTOs and telcos. By connecting via a simple API to the RemitONE Hub™, they gain access to a multitude of MTOs, banks, and telcos worldwide, enabling them to send or receive various payment types, including cash, bank account, airtime, utility bills, and mobile wallet payments. 

The Challenge: Banks on the Sidelines 

The traditional banking model for international money transfers is facing significant disruption. People now have access to digital services that make transfers quick and easy with just a tap on their phone. Fintechs and money transfer operators (MTOs) help senders move money faster and cheaper, while aggregators and telecoms ensure it reaches even the most remote places. 

Which leaves the lingering question: Where does that leave banks? How can they stay relevant in this shifting landscape? 

The Solution: The RemitONE Hub™ 

RemitONE offers a powerful solution by acting as a bridge between banks and the wider fintech ecosystem. 

The RemitONE Hub™ is a secure, flexible platform to manage and process money transfer transactions. Powered by modern technology, it offers real-time transaction monitoring, tracking, detailed reporting, and customisable features, all offered within a white-labeled solution. 

What makes the RemitONE Hub™ stand out? 

• Relevance: connects all key entities in the supply chain—MTOs, banks, and telecoms—ensuring that every participant benefits from the ecosystem. 

• Flexibility: seamlessly integrates with existing systems, allowing banks to plug in with minimal disruption. Alternatively, it can replace outdated money transfer platforms, and infrastructure, offering unmatched adaptability. 

• R1 EcoSystem™: gain access to the expansive RemitONE network to open doors into untapped corridors and unlock fresh revenue streams. Take a look at a quick snapshot below: 

Here’s how RemitONE Hub™ reconnects banks to the global money transfer network: 

1. Connecting Sending Partners 

Sending Partners: The entity responsible for originating the fund transfer, whether through a digital platform or traditional method. 

On the sending side, the RemitONE platform integrates with: 

• Fintechs  

• MTOs 

• Aggregators 

2. Empowering Receiving Partners 

Receiving Partners: The entity that receives the funds on behalf of individuals or businesses, whether through a digital platform or traditional method. 

On the receiving side, RemitONE connects banks to: 

• Fintech 

• MTOs  

• Aggregators 

• Telecom Operators 

This interconnected framework ensures that banks remain an integral part of the financial journey, from sender to receiver. 

With RemitONE’s all-in-one system, the complexity of managing multiple platforms is eliminated, saving your team valuable time and reducing the risk of human error. With fewer systems to manage, your processes become more efficient, allowing your bank to operate smoothly, stay ahead of competition, and remain fully compliant—staying firmly in the good books of regulators. 

Conclusion: The Future of Banking in Cross-Border Payments 

The financial world is moving forward, and so must banks. By embracing platforms like RemitONE, banks can transform potential challenges into opportunities, becoming central players in the global money transfer network once again. 

We’ve already empowered leading banks like Stanbic Bank, Banco do Brasil, Attijariwafa, and UBA—and you can be next. 

The RemitONE Hub™ is not just a solution; it’s a lifeline for banks striving to stay ahead in a rapidly digitising world. With its ability to connect banks to the innovators driving the money transfer revolution, RemitONE ensures that no one gets left behind. 

Book a FREE consultation with our expert consultants, and let’s get your bank back in the cross-border payments game. 

Driving Innovation and Customer Trust: The Role of Compliance, Speed, and Transparency in the Evolving Payments Landscape | IPR Global 2024 

In today’s fast-evolving payments landscape, security, compliance, and customer expectations are more interconnected than ever. As businesses strive to innovate and meet the growing demand for faster, more transparent payment solutions, integrating compliance from the start is no longer a choice—it’s a necessity. 

We gathered our panel of experts from top companies in the field to share their insights and strategies. 

Panellists:  

• Michael Bermingham, Co-Founder & Chief Business Officer, Nium 

• Anastasia Serikova, VP, Head of Revenue and Growth, Visa Direct at Visa 

• Kunal Choudhary, Money Transfers Strategy Lead, Worldpay 

• Mitchell Fordham, Chief Revenue Officer & Co-founder, eSIM Go 

Moderator: 

• Oussama Kseibati, Business Development Officer, RemitONE 

1. Balancing Innovation with Security: How Are Companies Integrating Compliance to Enhance Trust in the Payments Landscape? 

In the evolving payments landscape, security and compliance aren’t just obstacles—they’re integral to innovation and customer trust. Michael highlighted that integrating compliance directly into product development can actually streamline processes rather than create friction. By building end-to-end solutions that embed compliance from the start, companies can meet regulatory standards, mitigate fraud risks, and open doors for more secure, seamless transactions. This approach not only can potentially position companies as leaders in compliance but also offers clients and partners a smoother, more reliable service. 

Anastasia echoed Michael’s view, emphasising that products must work in close harmony with compliance. Open, continuous dialogue with regulators is crucial to ensuring that innovation and security progress together. Recent cross-border payment targets set by the Financial Stability Board—such as the goal for 75% of cross-border payments to arrive within an hour, with the remainder arriving within one business day by 2027. While challenging, it can push the industry to ultimately improve transparency and customer satisfaction. 

2. Shifting Customer Expectations and the Impact of Seamless Payments and Remittances on Satisfaction  

Customer expectations should naturally evolve as innovation progresses, highlighted Kunal. If they aren’t changing, something’s off. He broke this down into three key areas: transparency, speed, and convenience. Worldpay’s recent report found 84% of consumers want one-click payments, 67% prioritise ease of use when choosing a preferred payment method, and an impressive 97% say that fast payouts are crucial for a positive remittance experience. Integrating these elements into your payment processes is essential for a seamless customer journey. 

When it comes to customer loyalty, fees are a major factor—73% of respondents consider them when choosing a remittance provider. Even more telling, 98% said transparency from the beginning of the transaction is key to keeping them loyal. In contrast, hidden fees or a lack of transparency can break trust, leading 20% of customers to abandon a transaction and seek alternatives. Failure to meet expectations on transparency or fees could leave customers feeling blindsided, eroding their confidence in the brand. 

Michael added to Kunal’s point, highlighting the growing demand for real-time payments. Today’s customers want to know exactly where their money is at every step of the journey. While speed is crucial, transparency about the transaction’s status throughout the process is just as important. Customers are increasingly frustrated when they don’t have visibility into the status of their payments, which can detract from their overall satisfaction. 

3. Case Studies: Leading Companies Elevating Customer Experience 

Mitchell shared how Western Union is utilising eSIM technology to enhance customer convenience and loyalty. Through their digital wallet, the company offers eSIM options that allow customers to stay connected while travelling abroad, making it easier to manage finances, communicate with family, and access their services. This added benefit not only enriches the customer experience but also helps retain users by offering more value. Additionally, this approach allows Western Union to gather data that can be used to further refine and improve their services. 

Worldpay, one of the largest payment acquirers, has a robust global infrastructure supporting over 180 markets and processing more than 50 billion transactions in multiple currencies. This vast expertise enables them to help merchants expand into new markets and enhance the customer experience, pointed out Kunal. Worldpay’s ability to innovate in fraud prevention through AI and machine learning helps ensure flag fraudulent activity beforehand and prevent it moving forward. While their focus on offering a wide range of payment options helps meet diverse customer needs. Their continued commitment to enhancing the payments experience through these technologies has enabled merchants to expand into new markets with greater confidence, benefiting both businesses and customers alike. 

A growing trend in the payments industry, highlighted by Anastasia, is the increasing demand for faster, more transparent payments, particularly for Small to Medium Enterprises (SMEs). A notable example is Revolut’s instant payouts for businesses, a service powered by Visa Direct. This has been driven by the need for speed and clarity in payments. 

4. Promoting Financial Inclusion Through Payments and Remittances in Underserved Regions 

In regions like Latin America, particularly Brazil, the introduction of real-time payments through PIX has been a game-changer. This system allows users to send and receive payments instantly, bypassing traditional banking systems and making financial transactions more accessible. Additionally, the ability to store and use foreign currencies in digital wallets is helping underserved populations meet daily financial needs, especially in times of crisis. This has opened up new opportunities for individuals, such as remote workers and freelancers, who can now receive payments from employers across different regions without relying on traditional bank accounts. 

Anastasia highlighted several initiatives powered by Visa that contribute to financial inclusion. She shared how Visa has facilitated rapid state payouts during crises, such as in Guatemala following a natural disaster. Through Visa’s payment rails, the government was able to distribute funds quickly to almost 3 million people. Looking ahead, Anastasia predicts that digital wallets are expected to play an even larger role in financial inclusion, making it easier for people in underserved regions to access financial services. 

Mitchell also discussed the significant role of mobile operators in providing financial services to underserved regions, particularly through companies like MTN and Digicel. However, a more innovative approach where not only can money be transferred between phone numbers, but the mobile operator also provides a SIM card to the recipient. This creates opportunities to better understand user behaviour, track interests, and gather insights about customer segments. By offering mobile plans at affordable rates, these operators are able to deliver a range of services that offer more value than just low fees, which in turn helps foster stronger brand loyalty and financial inclusion. 

What next? 

At RemitONE, our commitment is to provide you with cutting-edge technology, compliance solutions, an expansive network, and expert guidance to navigate the ever-evolving landscape of remittances. Whether you’re just starting out or looking to scale your business, we’ve got you covered. 

Want to see how RemitONE can elevate your business? Book a free consultation to discover how we can supercharge your business 

The Future of Payments and Remittances: Innovations, Real-Time Payments, and Global Financial Inclusion | IPR Global 2024 

The payments and remittance industry stands on the brink of remarkable transformation, driven by innovative technologies, evolving consumer expectations, and a pursuit of frictionless digital transactions. This evolution raises essential questions about global economic inclusivity and whether security and compliance frameworks can keep pace with rapid advancements.  

Leading voices in the industry share insights into the trends shaping this landscape, focusing on real-time payments, digital wallets, and groundbreaking technologies that are redefining global remittance. 

Panellists:  

• Michael Bermingham, Co-Founder & Chief Business Officer, Nium 

• Anastasia Serikova, VP, Head of Revenue and Growth, Visa Direct at Visa 

• Kunal Choudhary, Money Transfers Strategy Lead, Worldpay 

• Mitchell Fordham, Chief Revenue Officer & Co-founder, eSIM Go 

Moderator: 

• Oussama Kseibati, Business Development Officer, RemitONE  

1. Key Trends Shaping the Payments and Remittance Landscape  

Michael emphasised the rise of real-time payments and the profound impact of payment platforms like Pix in Brazil and UPI in India. He explained that real-time payments are no longer optional for financial institutions or payment service providers but are becoming essential for driving global business growth. Organisations must not only build connections to these networks but also invest in specialised teams to navigate and harness these systems effectively. Nium has dedicated teams to establish these vital connections, which, in turn, enable seamless cross-border payments.  

Remittances are projected to continue rising, potentially reaching $800 billion by 2024, Anastasia shared. Digital-first providers are surpassing traditional channels, capturing an increasingly large portion of this growing market. This shift is driven by the demand for digital transactions and the push to simplify the payment ecosystem. Visa Direct is aiming to reduce intermediaries in the transaction process, enabling faster foreign exchange (FX) transactions, greater transparency, and ultimately, quicker payments—a key objective for G20 countries. She emphasised that promoting digital literacy is vital, empowering consumers to confidently navigate these streamlined digital systems. 

A unique trend Oussama pointed out among Money Transfer Operators (MTOs) is the shift beyond traditional remittances, with services designed to deepen client engagement and retention. Now, instead of simply sending funds, customers can choose options like paying for subscription services (think Netflix) or providing vouchers for specific goods—a particularly popular option in markets like Africa, where recipients can redeem vouchers at designated locations. This shift, highlights the increasing personalisation of remittance services, giving recipients more versatile and meaningful ways to benefit from transfers beyond standard monetary transactions. 

2. Industry Growth and Data Highlights 

Some eye-opening stats shared by Kunal illustrate the rapid rise and evolution of payments and remittances, largely driven by digital transformation. According to Worldpay projections, global transaction volumes are set to soar, reaching an astounding $25 trillion by 2027—a growth trajectory powered by the steady shift toward digital and mobile-first solutions.  

For instance, in 2023, digital wallets were used for half of all e-commerce transactions, with 30% of being point-of-sale (POS) transactions. It’s not just about online shopping; these trends are equally transformative in the remittance market, which is expected to hit $1 trillion in value soon, driven by technology and mobile innovation. 

One standout example is Brazil’s Pix network, a real-time, low-cost account-to-account payment system that serves 160 million people, allowing for immediate transfers without hefty fees—an essential service for people who need to maximise the value of their transactions. According to a Worldpay’s recent Payments Performance Report, 88% of respondents expressed interest in adopting a similar system to Pix, signalling a broad appeal for efficient, direct payment solutions. 

Mobile wallets are particularly significant for financial inclusion. In regions like Sub-Saharan Africa, where remittances play a critical economic role, mobile wallet usage has been growing at an impressive 20% annually. This growth, Kunal explained, stems from the accessibility, affordability, and transparency of mobile wallets, which provide a seamless option for people without traditional banking services to manage their finances and participate in the digital economy. 

3. Innovative Technologies Revolutionising the Sector 

eSIMs—short for embedded SIMs—are a digital alternative to traditional SIM cards, offering seamless, flexible mobile connectivity without the need for a physical SIM swap. While they’ve become especially popular in the travel space, eSIMs are also making waves in the remittance industry. Mitchell expressed how this technology is a game-changer for the unbanked and digitally underserved populations, enabling secure mobile access to financial services, regardless of physical location or device. EsimGO is empowering financial businesses to offer fully digital services to consumers, which not only boosts transaction volumes but also gives companies a competitive edge. As an example, esimGO’s partnerships with Western Union and various neobanks help create resilient, inclusive financial solutions that are built on accessible mobile technology. 

Anastasia also delved into several recent innovations from Visa that highlight the evolving landscape of global payments. One standout feature allows users to send money internationally using just a mobile phone number—an ideal solution for those who prefer not to share sensitive account details, providing an added layer of security and peace of mind. Another innovation is Visa’s unified API for multi-currency payments, known as “cash pulling.” This allows customers to convert and hold multiple currencies, manage FX rates, and access a wide range of payout options—all through a single, streamlined API. Whether it’s bank accounts or digital wallets, this unified approach creates a smooth, predictable cross-border experience for both businesses and consumers. 

Further enhancing the digital wallet ecosystem, Visa Direct has partnered with Thunes and TerraPay to expand Visa Direct’s reach, adding over 1.5 billion new digital wallet endpoints, connecting even more users to the financial system. 

What next? 

At RemitONE, our commitment is to provide you with cutting-edge technology, compliance solutions, an expansive network, and expert guidance to navigate the ever-evolving landscape of remittances. Whether you’re just starting out or looking to scale your business, we’ve got you covered. 

Want to see how RemitONE can elevate your business? Book a free consultation to discover how we can supercharge your business