New White-Label Online Platform: Redesigned to Scale Customer Loyalty and Growth

Add powerful money transfer capabilities to your website — without the complexity.

Our new Online Remittance Manager (ORM) is a fully white-label web application that lets your customers send money securely and easily — all under your brand, without leaving your site.

Built on a foundation of powerful features, now enhanced with a seamless new design.

Your brand will sit proudly on a modern, intuitive platform that makes sending money simple — helping you build loyalty and drive growth.

Instant, Simple Money Transfers

From the moment customers log in, they see what matters most: Send Money.

Quick Actions let them add beneficiaries without hunting through menus.

Recent transactions are easy to review at a glance.

Navigation is streamlined on the left-hand side for effortless access.

How much time could your customers save with this design?

Enhanced Customer Profiles for Better Insights

The Profile section now gives a richer overview of each customer—helping you serve them better. Instantly see key details like available discount codes, submitted ID proofs, and whether they’ve completed their KYC checks—all in one place.

What would better visibility mean for your client relationships?

Quick Access to Saved Beneficiaries

The Beneficiaries section lists all saved contacts alphabetically, so customers can quickly find who they’re looking for. With the built-in search, there’s no need to scroll endlessly—just type, find, and send in seconds.

Detailed Transaction History with Smart Filters

Customers see every transfer in a clean timeline. Clicking on any transaction reveals a full breakdown—including fees, status, and more.

Smart filters make finding specific transactions easy: By date, type, or status.

And with the “Add New” button, they can jump straight into sending money again, with no backtracking needed.

Multi-Currency Wallets Made Easy

The My Wallet section displays all the wallets your customer holds across different regions, along with the balance in each one. The left and right toggle arrows offer a smooth way to scroll through the full list—making it easy to manage multiple wallets without overwhelming the screen. It’s a user-friendly experience that keeps everything organised and accessible.

Below, customers can also view a history of unpaid transactions, so nothing slips through.

Easy Customer Support Access

Finally, we’ve reached the Contact Us page—an essential space where customers can reach out whenever they need support. It’s not just a lifeline for them, but also a valuable channel for you to stay informed about any issues and respond quickly.

At the top, customers will find your company’s contact details, with an enquiry form below as a convenient alternative for getting in touch.

Ready to impress your customers with a smarter, sleeker platform?

Our redesigned Online Platform and Mobile App aren’tjust better looking — they’re built to help you:

Deliver a world-class experience
Scale faster
Work smarter

Book a demo today to explore the platform firsthand, get expert answers to your questions, and discover how to turn clicks into conversions — and customers into loyal fans.

How to Build a Leaner, Smarter Money Service Business in 2025

In an era of rapid regulatory change, rising customer expectations, and digital disruption, how can money service businesses (MSBs)—companies that facilitate the transfer, exchange, or payment of money—not only survive but thrive?

In our recent webinar, we gathered our top experts and unpacked the most pressing challenges facing MSBs today and shared proven strategies to help you scale, streamline compliance, and embrace innovation.

Here are the top takeaways:

1. Scale Smarter with our All-in-one Hub

A major pain point for MSBs is integrating with multiple systems and partners from send and payout providers to value-add services like ID verification platforms, open banking tools, and payment gateways.

RemitONE Hub™ solves this by offering two flexible options: connect via a single API or use our ready-made interface. Either way, you gain instant access to a global network of payment companies with the likes of Visa, Mastercard, Orange, MoneyGram, and many more.

With access to over 2.5 billion bank accounts and 3 billion wallets, the RemitONE Hub™ gives you the tools to scale without stress. You stay in control of your payouts, partner terms, and operations—all from one place.

We’ll help match you with the right partners based on your target corridors and budget to help meet your goals. What normally takes years, we help you achieve it in a few months.

2. Shortcut to Launch into New Corridors

Expanding to new corridors can feel like a maze of licences, banks, and paperwork. But it doesn’t have to be that way.

With our Remittance-as-a-Service (RaaS), you can plug into our network of licensed partners across the UK, EU—and soon, the US and Canada. That means you can go live faster, spend less upfront, and stay fully compliant—without going it alone

3. Stay Compliant with Compliance Manager™ (COM)

Compliance and fraud prevention remain top priorities for MSBs. Our Compliance Manager™ (COM) automates 80% of those repetitive manual checks, runs real-time KYC/AML screening across 350+ global sanctions lists, and helps you monitor risk scores, transaction patterns, and suspicious activity.

And it’s not just for MSBs. For central banks and regulators, COM offers live visibility into incoming and outgoing remittance flows—making it easier to track volumes accurately and close those reporting gaps.

In short? You stay compliant, catch fraud early, and get to focus on growing your business.

4. Reduce Costs and Settlement Delays with Open Banking

We know how frustrating slow settlements and high fees can be—especially when you’re trying to keep things efficient. That’s why we support open banking. You can tap into direct bank-to-bank payments, which means faster processing times, fewer card-related fees, and reduced friction that often comes with traditional payment methods. We’ve already rolled this out across the UK and Europe through our partners, and it’s making a real difference.

Even in countries without open banking, we provide alternative integrations with local processors.

5. Offer Multifunctional Wallets for the Future of Finance

Let’s be honest—digital wallets aren’t optional anymore. They’re a core part of how people move money today, and we’re making sure our clients are ready for that shift.

We support everything from peer-to-peer transfers, bill payments, airtime top-ups, prepaid cards, and wallet-to-wallet transactions. Whether your customers are paying for groceries, sending money to family, or topping up Netflix—we’ve got it covered.

We’ve also made sure our wallets connect to telcos, banks, and blockchain partners all with compliance built in from the get-go.

It’s all part of how we’re helping MSBs stay relevant, inclusive, and ready for whatever comes next.

6. Leverage a Flexible Platform Built for Growth

One recurring theme throughout the webinar: flexibility is key. Whether you’re a startup finding your footing, a licensed MTO looking to scale, a send or payout partner, a central bank, or a sub-account issuer like an e-money institution, your needs will keep evolving. That’s why we’ve built our platform to move with you. Our white-label solution adapts to your regulatory landscape, your operations, and your goals—without locking you into one way of working.

Because here’s the thing: if your platform isn’t flexible, you can’t adapt. And if you can’t adapt, you’ll get stuck—while your competitors sprint ahead.

Worse still, you’ll waste valuable time patching together workarounds instead of moving forward. We’ve seen it too many times, which is why we’ve made it our mission to keep things open, partner-friendly, and ready for what’s next.

Real growth happens when your platform moves with you—not against you.

Ready to Future-Proof Your Business?

The remittance and payments landscape is shifting fast, and the businesses that thrive are the ones that stay agile, compliant, and connected.

At RemitONE, we’re not just building software. We’re helping MSBs grow smarter, launch faster, and operate with confidence, no matter where you’re headed next.

If any of these challenges sound familiar, or if you’re curious about what’s possible with the right tech and support behind you, we’d love to talk.

Book a free consultation call with our expert consultant or drop us an email for any questions at: sales@remitone.com

Trump’s Threats to Cross-Border Payments: What It Means for Your Business

It’s been a short while since Trump stormed back into office, and he’s already shaken things up with his hard-hitting policies—and, as always, he’s not one to shy away from bold and upfront decisions. But with every action comes a ripple effect, and in the world of cross-border payments, those ripples are turning into shockwaves. From proposed remittance taxes to intensified compliance risks, Trump’s latest moves are shaking up how money flows in and out of America.

So, what does this mean for businesses, migrants, and economies relying on these payments? Let’s find out.

Will Deportations of Migrants Impact Remittances? Here’s What the Data Says

Mexicans, a huge diaspora, and one of the major remittances senders in the US, but we may see stricter immigration policies putting this financial lifeline at risk. The “Remain in Mexico” program has already led to nearly 11,000 migrants being sent back, potentially reducing the number of workers in the U.S. and, with them, the flow of cross-border payments. Since Trump’s arrival, 23,000 arrests have been made and 18,000 deportations, whilst it has risen significantly compared to the Biden administration it still remains lower than the peak levels seen during the early crackdown of Trump’s first term.

So, what does this tell us? When Trump first took office, deportations surged as part of his hardline immigration stance. But over time, the wave slowed down. Now, despite his promise to deport 11 million people, the sheer complexity of the process appears to make that goal unlikely. In fact, this could even open a window for some undocumented migrants to secure legal status. But let’s say, hypothetically, mass deportations would happen—would remittances take a massive hit? Not necessarily. Many undocumented migrants are low-value remitters, meaning their contributions wouldn’t cause a drastic drop. What would shake remittance flows, though, is something much bigger: a tax on remittances.

Will a Remittance Tax on US-Latin America Transfers Disrupt the Market?

The proposed 10% remittance tax from the US to Latin American regions is an effort to minimise illegal immigration but can cause a significant dent on transactions, impacting money transfer operators, banks, and other players in the payments ecosystem by reducing revenue and lowering demand in certain corridors.

For countries like Mexico, El Salvador, and Haiti—where remittances inject nearly $150 billion annually, this could be a devastating blow. Families who depend on these funds risk losing critical income, putting entire economies under strain.

If implemented, Money Service Businesses (MSBs) may have no choice but to raise fees, potentially driving customers toward alternative solutions like digital wallets and crypto. Interestingly, Trump seems to support crypto, so could this be the turning point that finally makes it more secure and mainstream?

Trump and Stablecoins: A Game-Changer for Cross-Border Payments?

There’s hope on the horizon—Trump’s pro-stablecoin stance could be the catalyst to reshape cross-border payments. While Trump has halted any action to progress America’s CBDC, he’s taken more steps to advance the crypto movement. In a tweet, he unveiled the U.S. Crypto Strategic Reserve, which will include XRP, SOL, and ADA, with Bitcoin (BTC), Ethereum (ETH), and other key cryptocurrencies that will be added to “the heart of the Reserve.” Since the announcement, the value of the first three coins surged by 62%, while BTC and ETH have climbed up by 10%. This momentum is pushing forward Trump’s goal of making the U.S. the “crypto capital of the world.”

Two posts by Donald Trump on Sunday, March 3, 2025, on his Truth Social account.

So, what does this mean for remittances? Stablecoins offer faster, cheaper, and more accessibility, eliminating high fees and long processing times, making this a more attractive alternative to existing transfer methods to senders.

Of course, regulation follows. Trump’s administration has called for a federal regulatory framework for digital assets to bring clarity. If well executed, this could boost financial inclusion and drive crypto adoption, but if it becomes too strict, it can do the opposite, where it stifles innovation and progression.

Crypto in Crisis: What’s shaking the market?

The cryptocurrency market took a plunge over the weekend, and while crypto is no stranger to volatility, this time the drop wasn’t just about digital assets—it was about politics, economics, and the shifting global financial landscape.

A major trigger was the Trump administration’s new tariff hikes on imports from Mexico and Canada, which sent investors retreating from risky assets like Bitcoin, creating a domino effect across the sector. Then there was the regulatory uncertainty. The U.S. government’s new restrictions on crypto exchanges and stablecoins fuelled distrust, prompting even more selloffs. On top of that, fresh inflation data and Trump’s aggressive trade policies led to a reassessment of potential Federal Reserve interest rate cuts, putting even more pressure on risky assets like crypto.

Ironically, part of the turmoil can be traced back to Trump’s own cryptocurrency summit on March 7. The announcement of a strategic bitcoin reserve—a government-controlled stash of digital assets initially caused Bitcoin’s price to drop by 6%. While the move signalled greater government involvement in crypto, it left many investors questioning what that would actually mean in practice. The market’s uncertainty around this policy likely contributed to the larger crash that followed.

Stricter Compliance: A Roadblock for Remittances?

The designation of cartels as terrorist organisations, combined with tighter immigration policies, is set to intensify compliance pressures on MSBs. They must now exercise even greater due diligence to avoid any unintended links to sanctioned groups.

For migrants, this means longer wait times, extra fees, and fewer options to send money home. If traditional corridors start shutting down, people will have no choice but to look elsewhere, whether that’s the age-old hawala system or the rising use of crypto and stablecoins, a shift that could play right into Trump’s pro-digital currency agenda.

Whereas for giants like Western Union and MoneyGram, who move billions to Latin America, the stakes are high. Stricter AML (Anti-Money Laundering) and KYC (Know Your Customer) regulations will be unavoidable, but for some financial institutions, the risk might be too much. We’ve seen this play out before where banks pulled out of Somalia’s remittance corridors when terrorist groups gained traction, leaving thousands stranded without access to funds. Could Latin America perhaps face the same fate?

Keeping up with ever-changing regulations is more than just a headache—it’s a matter of survival. A single compliance slip-up can trigger heavy fines or, worse, force a business to shut its doors entirely. Yet, many companies still juggle multiple software tools, manually stitching together fragmented systems to stay compliant.

This approach isn’t just inefficient; it’s risky. When regulations shift overnight, you need a solution that evolves with them. That’s why we built an all-in-one platform with compliance at its core. Unlike other providers, we continuously adapt to market trends and regulatory changes, ensuring you aren’t left scrambling when new rules emerge.

Take our Liveness feature for example. With biometric-powered selfie checks, remitters can instantly confirm their identity—cutting fraud risks while keeping regulators satisfied. Plus, through our platform, regulators and central banks can track all inbound and outbound transactions, ensuring total transparency.

It’s this kind of innovation that makes compliance less of a burden and more of a competitive advantage.

So if you want to streamline your operations and power your growth, book a free demo with us and let’s discover how.

Unlock Faster, More Secure Payments with RemitONE’s Open Banking Solution

We’re excited to introduce the latest enhancement to our RemitONE Money Transfer Platform: the RemitONE Open Banking Solution. Competitively priced and designed to offer businesses a faster, more secure, and seamless payment experience, this powerful new feature ensures maximum value for our clients through advanced open banking capabilities.

Open banking is revolutionising the financial industry by allowing businesses to connect directly with their customers’ bank accounts to initiate payments. By bypassing intermediaries such as card networks, open banking delivers numerous benefits:

Key Benefits of the RemitONE Open Banking Solution:

Faster Transactions: Payments are processed almost instantly, providing businesses with quicker access to funds and improving cash flow.

Enhanced Security: Secure, direct payments minimise the risk of fraud and chargebacks, giving both businesses and customers peace of mind.

Cost Efficiency: Open banking eliminates many fees associated with traditional card payments, making it a cost-effective option for businesses of all sizes.

Streamlined Customer Experience: Customers can authorise payments through their mobile banking apps, ensuring a smooth and frictionless checkout process.

Our RemitONE Open Banking Solution, powered by RemitONE’s award-winning technology, seamlessly integrates into the RemitONE Money Transfer Platform. This plug-and-play solution allows clients to quickly enable open banking without the need for complex technical integrations.

This enhancement underscores RemitONE’s commitment to staying at the forefront of payment innovation, equipping our clients to thrive in a rapidly evolving digital economy.

Get Started Today

Take advantage of this feature to unlock the full potential of open banking for your business. Book an exploratory call today using the link below to learn how you can implement this solution and deliver a superior payment experience to your customers!

The Future of Payments and Remittances: Innovations, Real-Time Payments, and Global Financial Inclusion | IPR Global 2024

The payments and remittance industry stands on the brink of remarkable transformation, driven by innovative technologies, evolving consumer expectations, and a pursuit of frictionless digital transactions. This evolution raises essential questions about global economic inclusivity and whether security and compliance frameworks can keep pace with rapid advancements.

Leading voices in the industry share insights into the trends shaping this landscape, focusing on real-time payments, digital wallets, and groundbreaking technologies that are redefining global remittance.

Panellists:

Michael Bermingham, Co-Founder & Chief Business Officer, Nium

Anastasia Serikova, VP, Head of Revenue and Growth, Visa Direct at Visa

Kunal Choudhary, Money Transfers Strategy Lead, Worldpay

Mitchell Fordham, Chief Revenue Officer & Co-founder, eSIM Go

Moderator:

Oussama Kseibati, Business Development Officer, RemitONE

Key Trends Shaping the Payments and Remittance Landscape

Michael emphasised the rise of real-time payments and the profound impact of payment platforms like Pix in Brazil and UPI in India. He explained that real-time payments are no longer optional for financial institutions or payment service providers but are becoming essential for driving global business growth. Organisations must not only build connections to these networks but also invest in specialised teams to navigate and harness these systems effectively. Nium has dedicated teams to establish these vital connections, which, in turn, enable seamless cross-border payments.

Remittances are projected to continue rising, potentially reaching $800 billion by 2024, Anastasia shared. Digital-first providers are surpassing traditional channels, capturing an increasingly large portion of this growing market. This shift is driven by the demand for digital transactions and the push to simplify the payment ecosystem. Visa Direct is aiming to reduce intermediaries in the transaction process, enabling faster foreign exchange (FX) transactions, greater transparency, and ultimately, quicker payments—a key objective for G20 countries. She emphasised that promoting digital literacy is vital, empowering consumers to confidently navigate these streamlined digital systems.

A unique trend Oussama pointed out among Money Transfer Operators (MTOs) is the shift beyond traditional remittances, with services designed to deepen client engagement and retention. Now, instead of simply sending funds, customers can choose options like paying for subscription services (think Netflix) or providing vouchers for specific goods—a particularly popular option in markets like Africa, where recipients can redeem vouchers at designated locations. This shift, highlights the increasing personalisation of remittance services, giving recipients more versatile and meaningful ways to benefit from transfers beyond standard monetary transactions.

Industry Growth and Data Highlights

Some eye-opening stats shared by Kunal illustrate the rapid rise and evolution of payments and remittances, largely driven by digital transformation. According to Worldpay projections, global transaction volumes are set to soar, reaching an astounding $25 trillion by 2027—a growth trajectory powered by the steady shift toward digital and mobile-first solutions.

For instance, in 2023, digital wallets were used for half of all e-commerce transactions, with 30% of being point-of-sale (POS) transactions. It’s not just about online shopping; these trends are equally transformative in the remittance market, which is expected to hit $1 trillion in value soon, driven by technology and mobile innovation.

One standout example is Brazil’s Pix network, a real-time, low-cost account-to-account payment system that serves 160 million people, allowing for immediate transfers without hefty fees—an essential service for people who need to maximise the value of their transactions. According to a Worldpay’s recent Payments Performance Report, 88% of respondents expressed interest in adopting a similar system to Pix, signalling a broad appeal for efficient, direct payment solutions.

Mobile wallets are particularly significant for financial inclusion. In regions like Sub-Saharan Africa, where remittances play a critical economic role, mobile wallet usage has been growing at an impressive 20% annually. This growth, Kunal explained, stems from the accessibility, affordability, and transparency of mobile wallets, which provide a seamless option for people without traditional banking services to manage their finances and participate in the digital economy.

Innovative Technologies Revolutionising the Sector

eSIMs—short for embedded SIMs—are a digital alternative to traditional SIM cards, offering seamless, flexible mobile connectivity without the need for a physical SIM swap. While they’ve become especially popular in the travel space, eSIMs are also making waves in the remittance industry. Mitchell expressed how this technology is a game-changer for the unbanked and digitally underserved populations, enabling secure mobile access to financial services, regardless of physical location or device. EsimGO is empowering financial businesses to offer fully digital services to consumers, which not only boosts transaction volumes but also gives companies a competitive edge. As an example, esimGO’s partnerships with Western Union and various neobanks help create resilient, inclusive financial solutions that are built on accessible mobile technology.

Anastasia also delved into several recent innovations from Visa that highlight the evolving landscape of global payments. One standout feature allows users to send money internationally using just a mobile phone number—an ideal solution for those who prefer not to share sensitive account details, providing an added layer of security and peace of mind. Another innovation is Visa’s unified API for multi-currency payments, known as “cash pulling.” This allows customers to convert and hold multiple currencies, manage FX rates, and access a wide range of payout options—all through a single, streamlined API. Whether it’s bank accounts or digital wallets, this unified approach creates a smooth, predictable cross-border experience for both businesses and consumers.

Further enhancing the digital wallet ecosystem, Visa Direct has partnered with Thunes and TerraPay to expand Visa Direct’s reach, adding over 1.5 billion new digital wallet endpoints, connecting even more users to the financial system.

What next?

At RemitONE, our commitment is to provide you with cutting-edge technology, compliance solutions, an expansive network, and expert guidance to navigate the ever-evolving landscape of remittances. Whether you’re just starting out or looking to scale your business, we’ve got you covered.

Want to see how RemitONE can elevate your business? Book a free consultation to discover how we can supercharge your business

We’re Attending CrossTech World 2024 | 19-21 November 2024

We’re excited to announce that the RemitONE team will be heading to Miami, USA, for the upcoming CrossTech World 2024 event. This is an incredible opportunity for us to connect with potential partners and reconnect with our valued clients who have supported and grown with us along the way.

If you’re attending CrossTech, we’d love to meet up and explore how RemitONE’s cutting-edge software and tools could elevate your business. Whether you’re interested in expanding into new markets through our extensive network of banks, telecoms, and money transfer operators, or keen on participating in our upcoming events—such as those focused on emerging opportunities in Saudi Arabia. Let’s make the most of this event together.

To schedule a meeting with the RemitONE team in advance, simply reach out to us at sales@remitone.com.

We’re looking forward to connecting with industry peers and exploring new avenues for meaningful collaboration.

Innovation in Payments and Remittances (IPR) Global 2024 Award Winners!

Earlier in the month, we gathered the top global companies in the Remittance and Payments space in our annual IPR Global 2024 event. On day two, we hosted our award ceremony to honour the game-changers and trailblazers who are pushing the industry forward in exciting new ways.

The RemitONE team is excited to unveil the winners who took home the trophy, along with the honourable mentions — those who came close and deserve recognition for their impressive efforts:

Company of the Year 2024

Winner: Flutterwave

Honourable mention: Jamuna Bank PLC. Bangladesh

Social Impact Award 2024

Winner: Ding

Honourable mention: United Bank Limited

Exceptional Customer Experience Award 2024

Winner: Cauridor

Honourable mention: Neo Money Transfer

Start-up of the Year Award 2024

Winner: Sikoia

Honourable mention: WeWire

Innovation Award 2024

Winner: Uniteller Financial Services

Honourable mention: Tiketi Rafiki

All entries were thoroughly evaluated by our esteemed judges comprised of global senior experts in the payments and remittance industry:

Leon Isaacs, CEO & Founder, DMA Global
Kathryn Tomasofsky, Executive Director, MSBA
Osama Al Rahma, Advisor, Board of Foreign Exchange & Remittance Group (FERG)
Veronica Studsgaard, Founder & Chairman, IAMTN

After the initial assessment, the award finalists were unveiled in August 2024. This was followed by the second stage, during which the judging panel reviewed all the finalist entries and selected the winners in each category through an anonymous scoring method.

From left to right pictured: (Top left) Alpha Diallo, Marta Pillon and Rob Ayers, (Top middle) Lindsay Lehr, Bob Dowd and Olivia Biviano, (Top right) Alberta Guerra and Lindsay Lehr, (Bottom left) Leon Isaacs, Sid Gautam, Shikesha Panton, Noel Ozoemena and Sadat Choudhury, (Bottom right) Bob Dowd, Olivia Biviano, Alpha Diallo, Marta Pillon, Albert Guerra, Noel Ozoemena and Shikesha Panton.

About Innovation in Payments and Remittances (IPR)

In 2018, RemitONE launched Innovation in Payments and Remittances (IPR) to bring together various industry supply chain members to drive positive change. Through events and research reports, IPR unites senior business leaders dedicated to enhancing the industry, enabling them to think big, share best practices, engage, learn, discover, create opportunities and shape change. With the power of collective insight, we can push innovation and industry growth boundaries and benefit from better outcomes.

The IPR events are organised throughout the year to help industry stakeholders, visionaries and business leaders make informed decisions that ultimately benefit the consumers.

About RemitONE

RemitONE is the leading provider of end-to-end money transfer solutions for banks, money transfer operators (MTOs) and fintech start-ups worldwide. Our award-winning money transfer, compliance software products and consulting services – including MSB licensing, bank account provisioning and connections to our clients and partners – are tailored for the global money transfer market.

Organisations of all sizes use our platforms to run their remittance operations with ease and efficiency by reaching out to their customers via multiple channels, including agent, online and mobile.

For more information, or to access all the photos from the IPR Awards ceremony, please contact marketing@remitone.com

Innovation in Payments and Remittances (IPR) Global 2024 Awards | Finalists Announced!

We are thrilled to announce our finalists for this year’s IPR Awards. The IPR Awards is a prestigious event celebrating the exceptional achievements of the money transfer and payments community’s best and brightest.

This year, we introduced five unique award categories including:

Innovation Award
Exceptional Customer Experience Award
Company of the Year
Social Impact Award
Start-Up of the Year

IPR Award Ceremony

Get ready for an unforgettable evening at the IPR Global 2024 Awards Ceremony in London on Tuesday, 17th September! Join us as we celebrate excellence in our industry with the much-anticipated announcement of our prestigious award winners.

Enjoy a vibrant standing reception with delightful drinks, delectable canapés, and the chance to connect with top professionals in the field. This is your moment to connect with industry leaders and be part of a night that promises excitement, recognition, and inspiration.

Don’t miss out on this special opportunity—secure your ticket before they’re gone: https://global2024.ipr-events.com/register

Congratulations to all the shortlisted companies

Innovation Award

Tiketi Rafiki
UniTeller Financial Services
LASCO Financial Services Limited
Neo Money Transfer
eSIM Go
Jaudi (Transfapay)

Exceptional Customer Experience Award

Relianz Forex Limited
Ebixcash World Money Limited
Cauridor
Neo Money Transfer

Company of the Year

SUNRATE
JAMUNA BANK PLC, Bangladesh
Flutterwave
Remit Choice

Social Impact Award

Xpress Payment Solutions Limited
SIAO Partners
Ding
SolutionsAe, Inc
United Bank Limited

Start-Up of the Year

WeWire
Sikoia

Congratulations once again to all the finalists! We look forward to seeing you at the IPR event, where we’ll be announcing the winners.

If you haven’t already, register here to secure your spot: https://global2024.ipr-events.com/register

Revolutionising Money Transfers: 4 Key Trends Shaping the Future

This article is brought to you in partnership with Worldpay, written by Kunal Choudhary, Money Transfers Strategy Lead at Worldpay.

The landscape of international money transfers is going through a shift, driven by evolving consumer expectations and technological advancements. For money service businesses (MSBs), staying ahead of these changes could be key to success.

Let’s explore these trends and how Worldpay could help businesses navigate this transformation.

The need for speed

In today’s hyper-connected world, consumers need convenience, speed and security when it comes to moving their money. A recent study revealed that over three-quarters of consumers (77%) now expect instant payments¹. Money transfers are often time sensitive, so long waits for funds to clear may mean switching to an alternative provider. This shift in expectations is compelling MSBs to revamp their infrastructure to facilitate fast transfers while adhering to complex international regulations.

As a leading payment processor², we could help you to provide the quick, secure, and cost-effective money transfers your consumers are looking for. By incorporating our decades of expertise and authentication solutions, you can expand your reach and offer faster transfers around the world.

Digital wallets on the rise

Industry projections suggest that by 2027, digital wallets are projected to account for almost half ($25 trillion) of global transaction value³. This surge is fuelled not only by the ease of paying with just one tap, but also by the built-in two-factor authentication and tokenisation, this payment method offers.

One in five financial services customers would switch platforms if their preferred payment method was unavailable⁴. That’s why it’s important to incorporate secure and flexible options that meet those needs and help with enhancing loyalty. Worldpay’s solutions could facilitate direct integration between MSB platforms and popular wallet apps, simplifying orchestration and compliance while enabling a dynamic user experience.

The Personalisation Paradigm

Today’s consumers are increasingly looking for tailored experiences that reflect their individual needs and preferences³. One-size-fits-all approaches are no longer sufficient.

To keep pace with consumers, MSBs might look into innovative technology such as artificial intelligence (AI) as a route to personalisation. AI could empower merchants to understand and predict customer needs better, offer customised solutions, and of course, automate. Worldpay is harnessing AI and machine learning together with extensive transaction and biometric data to help you make intelligent decisions in real-time.

The Fraud Prevention Imperative

With the volume of digital transactions rising⁵, the risk of fraud is also becoming a major concern⁶. Ensuring a safe environment for online money transfers is becoming a top priority for maintaining customer trust and compliance with regulations.

Worldpay’s fraud solutions use rich data from 52bn annual transactions to help detect and predict fraudulent activity to help protect consumers.

Embracing the Future

The money transfer industry stands at a crossroads, with emerging technologies and shifting consumer preferences reshaping the landscape. MSBs that can successfully navigate these trends – offering rapid transfers, embracing digital wallets, personalising experiences, and fortifying fraud protection – might be best positioned to thrive in this dynamic market.

Collaborating with an experienced payment provider could be a game-changer for MSBs looking to stay competitive. By tapping into advanced solutions and deep industry expertise, businesses can accelerate their transformation and deliver the smooth, secure, and personalised experiences that modern consumers expect.

To chat to one of Worldpay’s experts today, please visit https://www.worldpay.com

Sources:

Meet Worldpay at IPR Global 2024

Meet Platinum sponsors, Worldpay at IPR Global this September. Don’t miss out on this unmatched opportunity to connect with their team.

Get your tickets today, spaces are limited: https://global2024.ipr-events.com/

The Evolution and Impact of Digital Remittances

This article is brought to you in partnership with Visa.

The landscape of cross-border remittances has undergone a significant transformation over the past few
decades, moving away from being high-friction, expensive, and low transparency to being near real-time,
more cost-efficient, and more transparent.

The advent of digital remittance services has revolutionised this landscape. To enable this evolution, the
payments industry continues to make significant strides in the types of innovative solutions, the various
use cases, and the speed and costs of remittance services. This shift is reshaping how money is sent and
received globally, impacting millions of lives and economies.

The Digital Transformation

Digital remittances are now at the forefront of the industry, driven by advancements in mobile
technology and connectivity. Visa’s “Money Travels: Digital Remittances Adoption” Report found that
digital remittances are the preferred method among consumers across all surveyed countries, with 53%
of consumers turning to digital apps to send and receive funds around the world. According to the World
Bank, digital remittances are nearly 2% cheaper than cash remittances, which is a significant saving for
those sending money cross-border on a regular basis.

The benefits of digital remittances extend beyond just cost savings. These platforms offer speed, security,
and convenience, ensuring that funds are transferred quickly and safely. Of the estimated 200 million
migrants who send funds to their collective 800 million family members back home, many are turning to
digital methods, because app-based digital payments are considered the most secure means for sending
funds abroad¹. This is particularly crucial for families who rely on remittances for everyday needs like
food, education, and medical expenses.

Economic and Social Impact

When these payments are digital, they provide an additional boost to economic empowerment and
financial inclusion. With advances in digital payments, families benefit from the lower cost of sending or
receiving money abroad. They can have money available in near real-time so that they can spend it
immediately on what they need. With the right guardrails in place, remittance firms and lenders can
work together to extend credit based on customer behaviour, increasing access to financial services that
immigrants lack when they first move.

While remittances can improve the living conditions of those back home, they also fuel growth rates of
receiving economies. 29 countries received over 10 percent of their gross domestic product (GDP) in
remittances in 2022¹, while seven received over 25 percent of their GDP this way².

Future Prospects and Challenges

Despite the advancements, challenges remain. Many payment corridors still lack basic infrastructure like
electricity and internet connectivity, which is a barrier for millions in digitising their cross-border
payments.

Innovation within Fintechs and banks, the transformation of global remitters and capabilities of solutions
developed by global payment networks are focused on helping to bring seamless, secure, and rapid
digital remittances within reach. Expanded choices are also important in how digitally enabled migrant
workers can more easily compare providers and costs to choose the best options for their families. Visa
Direct, Visa’s real-time money movement network, is powering many of these new solutions by helping
facilitate the fast delivery of funds directly to cards, bank accounts, and wallets around the world³.

The evolution of cross-border remittances from traditional methods to digital platforms has had a
transformative impact on global economies and communities. As digital adoption continues to rise, it
holds the potential to further empower individuals and drive economic growth, provided the challenges
of digital infrastructure are addressed. The future of remittances is undeniably digital, promising greater
efficiency, security, and inclusion for millions around the world.

¹Money Travels: 2023 Digital Remittances Adoption Report (visa.com)

²Migration and Development Brief 37: Remittances Brave Global Headwinds. Special Focus: Climate Migration.

³ Actual fund availability depends on receiving financial institution and region.

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