South-East Asian Bank
UK, South-East Asia, Send and Payout
Enhance security systems, capacity to offer online and mobile customer experience, ability to capture both sides of the market
Money Transfer Engine, Agent Remittance Manager, Online Remittance Manager, Mobile Remittance Manager
Enhanced Digital Offering, New Market Penetration, Enhanced Security
Asia-based Bank Unleashes its Potential with RemitONE’s Award-Winning Software and Security
RemitONE deployed its money transfer platform at the South-East Asian bank, helping them transform their remittance business with enhanced security features and an extensive online and app presence.
RemitONE deployed its money transfer platform to the South-East Asian bank, helping them transform their remittance business with enhanced security features and an extensive online and app presence.
The bank needed a proven money transfer system to surmount the following business challenges:
- Ability to capture both sides of the remittance market
- Capacity to offer an online and mobile customer experience
- A strong security system as part of a bank branch network, including enhanced compliance and fraud prevention
The bank approached RemitONE to provide a solution that would address these challenges.
In order to address these unique business challenges, RemitONE offered the following solutions:
- Money Transfer Engine™ (MTE), the industry-leading money transfer platform used by banks and MTOs worldwide
- Online Remittance Manager™ (ORM), the online self-service remittance platform, lets customers create transactions online through laptops, tablets and smartphones
- Mobile Remittance Manager™ (MRM), the self-service remittance app for iOS and Android
- Agent Remittance Manager™ (ARM), an agent-based money transfer system, allows agents to create transactions in a secure and compliant manner
Enhanced Digital Offering – The online-focused Money Transfer Solution enabled the bank to grow its presence and provide vital online options throughout the pandemic.
New Market Penetration – The RemitONE money transfer solution allowed them to capture both sides of the remittance market.
Enhanced Security – The RemitONE system’s enhanced security features allow the security-conscious bank to function with confidence.
Within a year of the deployment of the Enterprise platform in 2019, the number of transactions processed by the bank grew by 100%. From its deployment to the present day, the company has realised an incredible 258% increase in its average monthly transaction levels.