Report 2021

The Covid-19 pandemic that took hold in early 2020 has – as well as being a human tragedy – been one of the greatest challenges to how we transact with one another in history.

Almost overnight, whole decades of innovation were crammed into a period of weeks as much of the world’s economy went digital – seemingly forever. 

As the providers of the infrastructure that made these radical changes possible, payments providers have been at the bleeding edge of these changes.

That’s why we commissioned the RemitONE 2021 Innovation in Payments and Remittance report – to take stock of all that has happened, and to mine key stakeholders in our industry for their insights in how it has changed, and where it may be headed.

In it you will find hard data on:

• The biggest risks faced by the payments industry as a whole
• The future of cash post-pandemic
• The prospects for mobile payments consolidating their lightning growth
• The internationalised future of payments systems.

It’s been a period of rapid change: allow us to be your guide as we together build the payments infrastructure of the post-Covid world.